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Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $21.27 - $24.14
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
Stock program
Tuition coverage
student loan management resources
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a global leader in the coffeehouse industry, known for its commitment to crafting the world’s finest coffee and creating meaningful moments for customers around the world. Founded in 1971, Starbucks has expanded to thousands of locations, offering a unique blend of premium coffee, innovative beverages, and a welcoming atmosphere. The company strives to create warm spaces where community and connection thrive, making every visit a memorable experience. Starbucks is dedicated not only to high-quality products but also to fostering a culture of inclusion, growth, and well-being for its partners (employees). It stands out with its industry-leading benefits, comprehensive employee support, and dedication to social responsibility and sustainability.

As a shift supervisor at Starbucks, you are entrusted with leading the coffeehouse team, ensuring that every shift is an opportunity to brighten someone’s day. Your role is vital in maintaining the daily operations, coaching team members, and delivering quality beverages and food products in line with Starbucks’ standards. This position requires a balance of leadership and hands-on service, where your ability to direct a team, maintain a positive environment, and engage with customers contributes significantly to the Starbucks experience. You will oversee store safety and security, cash handling, and operational compliance, ensuring that every customer receives the best service possible.

The role involves interacting closely with the community, fostering a friendly and inviting environment that encourages customer loyalty and team collaboration. Starbucks emphasizes ongoing development, offering shift supervisors ample opportunities to grow their skills and advance their careers through leadership coaching and educational programs. The company supports flexible work schedules, recognizing the dynamic nature of retail coffee service, often involving evenings, weekends, holidays, and early mornings.

Starbucks offers competitive compensation with the typical entry point for new partners aligned with geographic location and individual circumstances. Comprehensive benefits are a hallmark of Starbucks employment, with medical, dental, vision, life insurance, disability coverage, paid parental leave, vacation accrual, and holiday pay among the offerings. The Starbucks College Achievement Plan provides 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. Additional perks include financial well-being tools, stock programs, and family support resources, reflecting Starbucks’ deep commitment to partner welfare.

Moreover, Starbucks upholds principles of equal opportunity employment, ensuring a diverse and inclusive workplace free from discrimination. The company makes accommodations for applicants and partners with disabilities, underscoring its dedication to accessibility and fairness. Whether you are beginning your journey in the retail environment or seeking to advance your leadership capabilities, the shift supervisor role at Starbucks offers an enriching and rewarding career path where you can make a meaningful impact every day.

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • be available to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
  • meet store operating policies and standards including quality beverage and food production, cash handling, and store safety and security with or without reasonable accommodation
  • have six months of experience in a customer-facing role
  • have six months of experience delegating or coordinating tasks

Job Qualifications

  • Six months of experience interacting with and fulfilling customer requests
  • six months of experience delegating tasks or coordinating employees
  • effective oral communication skills
  • ability to direct the work of others
  • knowledge of the retail environment
  • strong interpersonal skills
  • ability to work as part of a team
  • ability to build relationships
  • ability to learn quickly

Job Duties

  • Maintain regular and consistent attendance and punctuality
  • work flexible hours including mornings, evenings, weekends, nights, and holidays
  • provide quality beverages and food products according to standard recipes or customer specifications
  • delegate tasks to team members and coordinate the work of two or more employees
  • ensure cash handling accuracy and store safety and security
  • coach and prepare food and beverages to meet Starbucks standards
  • create a welcoming store environment and build relationships with customers and team members

Job Criteria

Experience

Entry Level (1-2 years)


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