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Shift Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
free meal
Free college tuition
Career advancement opportunities
Training and mentorship programs
recognition programs
Financial assistance programs

Job Description

KFC Corporation, a globally recognized leader in the fast-food restaurant industry, is known for its delicious fried chicken and exceptional customer service. With a rich history dating back to 1952, KFC has established itself as a household name, operating thousands of locations worldwide. The company is committed to providing a welcoming environment for both customers and employees, emphasizing teamwork, growth, and development. KFC's brand is synonymous with quality food, innovation in the quick-service restaurant sector, and a culture that values its people and their professional advancement.

This particular opportunity is based at the Allentown, PA location, situated at 1833 S. 4th St. The position is classified under the career area of Shift Supervisor within management. The job posting was made on November 4, 2025, and it offers candidates a chance to join a team-oriented company that prides itself on flexibility, motivation, and positivity. KFC promises a competitive salary and benefits package along with substantial career growth opportunities. This position represents a comprehensive restaurant management role that involves not only overseeing the kitchen, pack line, and dining room operations but also mentoring team members, completing administrative duties, and ensuring an outstanding customer experience.

As a Shift Supervisor at KFC, candidates will be expected to take on a leadership role during their shifts and manage the operational aspects of the restaurant effectively. The role is crafted to suit both experienced restaurant managers and individuals new to the management field, as extensive training and mentorship programs are provided. With a focus on fostering a clean and positive atmosphere, the position demands flexibility in work hours and a great attitude towards customers and team members alike. KFC’s culture is dedicated to developing employees to their fullest potential and recognizing their accomplishments.

Additionally, the company offers unique benefits like free college tuition through the Western Governors University online platform, available to employees at all levels. This educational support extends to multiple degrees, including master’s level programs. Additionally, the KFC Foundation programs provide financial assistance opportunities such as the $1-per-$1 savings match and hardship assistance, reinforcing KFC’s commitment to its people. The role also highlights a reward and recognition system, with Kudos for exceptional performance and the Star of the Month program to celebrate team members’ success.

This position is ideal for individuals who enjoy preparing great food and are enthusiastic about providing excellent customer service in a fast-paced, high-volume environment. The company values people who can bring a positive mindset, strong communication, leadership, organizational skills, and physical stamina to the role. In return, employees can expect a supportive environment that rewards dedication and fosters career advancement and professional development. The role offers free meals during shifts, competitive pay, and the chance to be part of an inspiring team passionate about the restaurant industry.

Overall, this Shift Supervisor role at KFC in Allentown allows motivated applicants the opportunity to grow within a stable and globally esteemed brand, gain valuable management experience, and benefit from comprehensive employee-centric programs and benefits.

Job Requirements

  • must be at least 18 years of age
  • accessible and reliable transportation
  • flexible availability
  • basic math skills
  • physical dexterity and ability to stand and move quickly for 8-9 hour shifts
  • attendance and punctuality
  • positive mentality
  • strong work ethic
  • ability to delegate and lead through respect
  • commitment to customer satisfaction
  • willingness to coach and mentor others
  • excellent communication skills

Job Qualifications

  • restaurant management experience preferred but not required
  • strong communication skills
  • leadership and organizational abilities
  • positive attitude
  • ability to coach and mentor others
  • enthusiasm and willingness to learn
  • excellent customer service skills

Job Duties

  • lead daily restaurant operations including kitchen, pack line, and dining room
  • oversee the development and coaching of team members
  • complete administrative tasks related to shift management
  • maintain a clean and positive atmosphere
  • ensure exceptional customer experience
  • delegate tasks effectively
  • enforce attendance and punctuality policies

Job Criteria

Experience

No experience required


Job Location

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