Waffle House logo

Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Up to $19.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Maternity Leave
flexible schedules
Employee assistance program
employee stock ownership
employee discount
Paid training
Paid weekly through direct deposit or pay card

Job Description

Waffle House is a renowned American restaurant chain famous for its 24/7 service and a welcoming dining experience centered around classic Southern comfort food. Established for over 65 years, Waffle House has built a reputation not just as a foodservice provider but as a company deeply committed to its people. With a strong emphasis on community, customer satisfaction, and employee development, Waffle House continually fosters an environment where both customers and team members feel valued and supported. Boasting a large network of locations across the United States, Waffle House is a staple destination for people wanting friendly, quick service, and hearty meals throughout the day and night. The company’s dedication to its associates is demonstrated through comprehensive benefits, flexible schedules, stock ownership opportunities, and a career path that promotes advancement and personal growth. This blend of commitment to quality service and employee welfare makes Waffle House not just a restaurant but a community-centric workplace that has withstood decades of evolving industry dynamics.

The role of Shift Supervisor at Waffle House is a vibrant and dynamic position that centers on delivering an exceptional Waffle House experience to every customer who walks in the door. As a Shift Supervisor, you will play a pivotal role in maintaining the welcoming atmosphere that Waffle House is known for by managing daily operations during your shifts. Your responsibilities will stretch from interacting with customers and assisting in food preparation to leading and coaching a team of servers and cooks. This position requires an energetic individual who thrives in a fast-paced environment, enjoys teamwork, and possesses leadership qualities with a positive outlook. Shift Supervisors are expected to ensure that the restaurant remains clean, safe, and inviting while supporting the team to deliver quick and friendly service. The role also demands flexibility, as weekend and holiday shifts are often the busiest times, and your availability during these periods is essential. The company's philosophy underscores that they are in the 'People Business,' meaning employee experience is just as crucial as customer service. This full-time position offers competitive pay with earnings up to $19.25 per hour, opportunities for advancement, paid training, and a comprehensive benefits package including medical, dental, vision, and life insurance. If you are looking for a fulfilling career with a company that values its people and customers alike, Waffle House's Shift Supervisor position provides an excellent opportunity to develop your skills and grow within a supportive and rewarding work environment.

Job Requirements

  • Entry level, no experience required
  • must be 16 years old or older
  • positive and friendly attitude
  • availability to work some weekends and holidays
  • ability to stand and move for extended periods
  • basic English language proficiency

Job Qualifications

  • Positive and friendly attitude
  • ability to work in a fast-paced environment
  • leadership and communication skills
  • team player mindset
  • ability to work weekends and holidays
  • willingness to learn and grow within the company

Job Duties

  • Deliver effective coaching to server and cook team
  • take orders and prepare food to order
  • ensure restaurant cleanliness and safety
  • lead by example as a team player
  • maintain an inviting environment for customers
  • manage busy weekend and holiday shifts
  • support team in delivering excellent customer service

Job Criteria

Experience

Entry Level (1-2 years)


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