Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive salary
potential bonus
Annual paid time off
Company medical benefits
Free Meals
Excellent Training Program
Career advancement opportunities

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality ingredients and commitment to exceptional customer service. Founded in 1969, Wendy's has grown to become one of the leading quick-service restaurant brands in the United States and internationally. The company prides itself on its fresh, never-frozen beef, made-to-order meals, and a menu that caters to a variety of tastes. Operating both company-owned and franchise locations, Wendy's offers a dynamic work environment where team members are encouraged to grow and develop their skills. The culture at Wendy's emphasizes respect, integrity, and a commitment to delivering a "WOW" experience for every guest.

This opportunity is specifically for a Shift Manager position at Wendy's located at 2927 Seward Hwy, Anchorage, AK 99503. As a Shift Manager, you will play a pivotal role in the restaurant's daily operations, supporting the General Manager and leadership team in creating an engaging workplace culture and ensuring the highest standards of customer service are met. This entry-level management role is perfect for motivated individuals who are eager to take on leadership responsibilities and advance their career within the hospitality and fast-food industry.

Your primary responsibility as a Shift Manager is to lead by example, using your knowledge of positional skills, customer service, and health and safety regulations to delight every customer. You will oversee daily shifts, ensuring that crew members are trained and motivated to provide excellent service while maintaining food safety and quality standards. Moreover, your role includes managing cost control systems, ensuring operational efficiency, and fostering a positive team environment where employees feel valued and engaged.

At Wendy's, career growth is heavily supported through a structured initial training program and ongoing development courses designed to help you learn the business from the ground up. The company offers a competitive salary and the potential for bonuses as part of your compensation package. Employees benefit from annual paid time off, company medical benefits, free meals, and opportunities for promotion from within. The supportive management culture means you'll have a team backing you as you develop leadership skills and work towards defined career paths within the company.

Wendy's is looking for career-minded, motivated individuals who possess excellent interpersonal skills and a passion for leading a cohesive team. Working in a fast-paced environment, you must be flexible and adaptable, demonstrating excellent problem-solving and decision-making skills to handle the daily challenges of restaurant management. Communication is key as you interact with customers, handle crew supervision, and execute operational plans.

This job is with one of Wendy's many franchisees, an independently owned and operated location, which means compensation, benefits, and career programs may vary depending on the franchise owner. Nevertheless, Wendy's commitment to quality, service, and employee development remains central across all locations. Joining Wendy's as a Shift Manager in Anchorage, AK provides a unique opportunity to be part of a well-respected brand with a strong focus on employee growth and customer satisfaction. Whether you are starting your management career or looking to build on existing experience, this role offers a solid foundation and plenty of room for advancement within the hospitality industry.

Job Requirements

  • high school diploma or GED
  • open or flexible work availability
  • ability to stand for long periods
  • frequent bending, kneeling, and lifting (25 - 50 pounds)
  • maintain excellent attendance
  • ability to take direction and work well with others
  • results oriented with excellent time management skills
  • ability to learn and apply policies and procedures
  • ability to complete all applicable training programs
  • quickly adapt to changes in a productive manner

Job Qualifications

  • high school diploma or GED
  • excellent communication and interpersonal skills
  • exceptional problem solving and decision making abilities
  • strong time management skills
  • ability to learn and apply company policies and procedures
  • ability to provide attention to detail
  • experience in customer service or team leadership preferred

Job Duties

  • train and supervise crew members
  • monitor and reinforce food safety standards and procedures
  • interact with customers and ensure excellent service
  • execute cost control systems
  • support the General Manager in daily operations
  • maintain a positive and engaged team environment
  • adapt to changes and solve operational issues

Job Criteria

Experience

Entry Level (1-2 years)


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