
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Performance Based Incentives
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality burgers and exceptional customer service. Founded on a commitment to quality and innovation, Wendy's has grown to become one of the largest fast-food chains worldwide, serving millions of customers daily. The company values teamwork, integrity, and a dedication to providing a satisfying dining experience for all guests. The location at 660 Park Street in Belmont, NC, is part of Wendy's extensive franchise network, which operates independently with a focus on maintaining the brand's high standards in customer service and food quality. This particular Wendy's franchise offers a dynamic work environment where team members are encouraged to grow professionally while delivering excellent service in a fast-paced setting.
The Shift Supervisor role at Wendy's is a key leadership position responsible for overseeing daily operations on the restaurant floor. This role requires the ability to provide functional guidance to crew members, ensuring that all assigned tasks are completed efficiently and according to Wendy’s standard operating procedures. The Shift Supervisor is tasked with delegating assignments, instructing team members, and following through on operations to maintain a smooth workflow and outstanding customer service. This position is ideal for someone who enjoys leading a team, solving problems proactively, and maintaining a high level of operational excellence. The role also includes opportunities for one-on-one training and professional development through programs like the Wendy’s Management Institute and ServSafe Food Safety Certification.
Wendy’s offers substantial benefits such as health, life, dental, and vision insurance, a 401k retirement plan with company matching, competitive wages, paid vacation, and performance-based incentives. Additional perks include a payroll deduction plan for Shoes for Crews, credit union memberships, and individualized training opportunities to help shift supervisors excel and grow their careers within the franchise network. Because the job is with a franchisee, compensation and benefits are competitive but may vary slightly by location. Overall, this position offers a rewarding career path in the food service industry with notable support and resources for employee success.
The Shift Supervisor role at Wendy's is a key leadership position responsible for overseeing daily operations on the restaurant floor. This role requires the ability to provide functional guidance to crew members, ensuring that all assigned tasks are completed efficiently and according to Wendy’s standard operating procedures. The Shift Supervisor is tasked with delegating assignments, instructing team members, and following through on operations to maintain a smooth workflow and outstanding customer service. This position is ideal for someone who enjoys leading a team, solving problems proactively, and maintaining a high level of operational excellence. The role also includes opportunities for one-on-one training and professional development through programs like the Wendy’s Management Institute and ServSafe Food Safety Certification.
Wendy’s offers substantial benefits such as health, life, dental, and vision insurance, a 401k retirement plan with company matching, competitive wages, paid vacation, and performance-based incentives. Additional perks include a payroll deduction plan for Shoes for Crews, credit union memberships, and individualized training opportunities to help shift supervisors excel and grow their careers within the franchise network. Because the job is with a franchisee, compensation and benefits are competitive but may vary slightly by location. Overall, this position offers a rewarding career path in the food service industry with notable support and resources for employee success.
Job Requirements
- Must be at least 18 years of age
- High school diploma or GED
- Ability to complete corporate training programs
- Understanding of standard operating procedures
- Strong interpersonal skills
- Ability to manage and delegate tasks
- Commitment to customer service excellence
Job Qualifications
- High school diploma or GED
- Ability to learn and apply company policies and procedures
- Completion of recommended corporate training programs
- Knowledge of ServSafe Food Safety Certification
- Effective leadership and communication skills
- Ability to work in a fast-paced environment
- Minimum age of 18 years
Job Duties
- Provide functional guidance to crew members
- Delegate assignments to team members
- Instruct and ensure follow-through on tasks
- Maintain adherence to Wendy’s standard operating procedures
- Oversee daily restaurant operations during shifts
- Ensure customer service quality and satisfaction
- Support training and development of crew members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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