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Polly's Pies logo

Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $22.50
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development

Job Description

KFC of Polly is a renowned quick-service restaurant highly regarded for its commitment to delivering quality food and exceptional guest service. As part of the globally recognized KFC brand, KFC of Polly maintains the core values of integrity, teamwork, and customer-first service, providing a dynamic environment where both employees and customers thrive. Known for its delicious fried chicken and signature menu items, the establishment continuously strives to uphold operational excellence and build meaningful connections with guests through a positive and welcoming atmosphere. With a focus on upholding high standards in food safety, customer care, and team engagement, KFC of Polly... Show More

Job Requirements

  • 1 to 3 years related experience and/or training preferred
  • Basic working knowledge of store operations and guest relations
  • Must have basic computer fundamentals (POS, Microsoft Office)
  • Food preparation skills as they relate to restaurant business
  • Must be up to date on food safety and health codes

Job Qualifications

  • 1 to 3 years related experience and/or training preferred
  • Basic working knowledge of store operations and guest relations
  • Basic computer skills (POS systems, Microsoft Office)
  • Food preparation skills relevant to restaurant business
  • Up to date on food safety and health codes

Job Duties

  • Act with integrity, honesty and knowledge that promote the culture, values and mission of KFC of Polly
  • Maintain calm demeanour during periods of high volume to keep store operating to standard and set a positive example for the shift team
  • Anticipate guest and store needs by continually evaluating environment and guests for cues
  • Assist with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
  • Provide feedback to General Manager on team member performance
  • Create positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members to support improvement and ensure operational excellence
  • Contribute to positive team environment through development of rapport with team members and recognize issues or changes in morale and performance and communicate matters with managers
  • Deliver KFC of Polly's Brand service by acting with a

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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