Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive salary
potential bonus
Annual paid time off
Company medical benefits
Free Meals
Excellent training programs
Promotion from within

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its quality food and commitment to customer satisfaction. Established in 1969, Wendy's has grown to become one of the most popular quick-service restaurants in the world, offering a diverse menu featuring fresh, made-to-order burgers, chicken sandwiches, salads, and other delicious items. The brand prides itself on its unique square-shaped burgers, fresh ingredients, and commitment to providing a superior dining experience. Wendy's continues to innovate and adapt its menu and services to meet the evolving tastes and preferences of its customers while maintaining a strong presence in the fast-food industry.

This particular job opportunity is for the position of Shift Manager at Wendy's located at 2323 Fifth Ave., Anchorage, AK 99501. As a Shift Manager, you will play a critical role in ensuring that every customer has an exceptional experience during their visit. Utilizing your knowledge of positional skills, customer service, courtesy, and health and safety regulations, your goal will be to "Delight Every Customer" by delivering a "WOW" experience to guests and crew members alike every day. You will work closely with the General Manager to foster a positive environment and culture characterized by engaged and motivated employees.

The role of Shift Manager at Wendy's is designed for career-minded, motivated individuals who excel in teamwork and leadership. This position offers an excellent opportunity to develop leadership and operational skills in a fast-paced environment where customer satisfaction and employee engagement are paramount. The job entails supervising and training crew members, maintaining food safety standards, interacting with customers, and ensuring cost control measures are properly executed. Shift Managers are responsible for monitoring store operations during their designated shifts and making decisions that contribute to the overall success of the restaurant.

Wendy's offers competitive pay and benefits including a potential bonus, annual paid time off, company medical benefits, and free meals. Comprehensive training programs are provided, which include an initial structured training framework as well as ongoing development courses to help you advance your career within the company. Promotion from within is highly encouraged, with defined career paths available for those interested in building a long-term future at Wendy's. The employment opportunity at this location is with a Wendy's franchisee, which means compensation, benefits, and career programs may vary from company-owned locations.

Working as a Shift Manager at Wendy's will challenge you to improve your problem-solving and decision-making skills while excelling in communication and interpersonal relationships. The job requires the ability to stand for long periods and perform tasks involving frequent bending, kneeling, and lifting between 25 to 50 pounds. Dependability, excellent attendance, attention to detail, adaptability, time management, and the ability to learn and apply company policies and procedures are critical traits for success in this role.

Overall, joining Wendy's as a Shift Manager provides an excellent foundation in restaurant management with opportunities to grow professionally in a supportive and dynamic environment. Being part of a respected brand with a mission to deliver exceptional customer service and quality food makes this an attractive career choice for individuals passionate about leadership and the foodservice industry.

Job Requirements

  • High school diploma or GED
  • open or flexible work availability
  • excellent problem solving and decision making skills
  • excellent communication and interpersonal skills
  • ability to stand for long periods
  • frequent bending, kneeling, lifting 25 to 50 pounds
  • maintain excellent attendance
  • ability to take direction and work well with others
  • results oriented with excellent time management skills
  • ability to provide attention to detail
  • ability to learn and apply policies and procedures
  • quickly adapts to changes in a productive manner
  • ability to complete all applicable training programs

Job Qualifications

  • High school diploma or GED
  • excellent problem solving and decision making skills
  • excellent communication and interpersonal skills
  • ability to stand for long periods
  • ability to bend, kneel, and lift 25 to 50 pounds frequently
  • strong time management skills
  • ability to learn and apply company policies and procedures

Job Duties

  • Train and supervise crew members
  • monitor and reinforce food safety standards and procedures
  • interact with customers to ensure a positive experience
  • execute cost control systems
  • assist the General Manager in maintaining an engaged work environment
  • support team coordination and employee development
  • manage store operations during assigned shifts

Job Criteria

Experience

Entry Level (1-2 years)


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