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Shift Supervisor

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career advancement opportunities

Job Description

KFC Corporation is a renowned global quick-service restaurant chain specializing in fried chicken and related menu items. With a rich heritage dating back to its founding by Colonel Harland Sanders, KFC has grown to become one of the most recognized and loved brands worldwide, serving millions of customers daily. This particular position is based at the KFC location on 8646 E Whittier Blvd, Pico Rivera, CA. KFC operates through both corporate-owned and franchised restaurants, offering a consistent, high-quality dining experience with a focus on food quality, cleanliness, and customer service. The company values teamwork, operational excellence, and a commitment to... Show More

Job Requirements

  • valid driver’s license
  • reliable vehicle for transportation
  • active car insurance
  • basic computer skills
  • ability to pass all ROCC evaluations at all times
  • willingness to complete bank deposits as required
  • availability for relocation if business needs require
  • ability to work flexible shifts including evenings, weekends, and holidays

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a fast-food or restaurant supervisory role preferred
  • strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • basic computer proficiency
  • valid driver’s license and reliable transportation
  • knowledge of food safety and sanitation standards
  • ability to provide effective training and coaching
  • problem-solving and conflict resolution skills

Job Duties

  • execute daily operations according to company procedures
  • assign workstations and ensure proper coverage in all areas
  • monitor product levels, holding times, and food quality, follow projections and waste management
  • verify that all safety and cleanliness standards are met throughout the shift
  • lead pre-shift meetings to communicate goals and priorities
  • provide on-the-job training, feedback, and recognition to team members
  • enforce attendance, appearance, and performance expectations
  • report performance issues or incidents to management
  • deliver outstanding guest service by monitoring hospitality and accuracy
  • address guest complaints immediately and professionally
  • support add-on selling and upselling initiatives to drive sales
  • complete shift paperwork, including cash counts, temperature logs, and product tracking
  • assist in managing labor within targets by controlling breaks and deployment
  • support RGM/assistant manager with inventory counts and prep levels
  • maintain a safe and secure environment for guests and employees
  • ensure all policies, food safety, and sanitation requirements are met
  • support incident reporting and documentation as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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