Shift Supervisor

KFC Corporation is a renowned global quick-service restaurant chain specializing in fried chicken and related menu items. With a rich heritage dating back to its founding by Colonel Harland Sanders, KFC has grown to become one of the most recognized and loved brands worldwide, serving millions of customers daily. This particular position is based at the KFC location on 8646 E Whittier Blvd, Pico Rivera, CA. KFC operates through both corporate-owned and franchised restaurants, offering a consistent, high-quality dining experience with a focus on food quality, cleanliness, and customer service. The company values teamwork, operational excellence, and a commitment to delivering outstanding guest experiences while maintaining a safe and compliant work environment.

The role of a Shift Supervisor at this KFC location is a pivotal leadership position responsible for managing operations during assigned shifts. The Shift Supervisor ensures the flawless execution of KFC's standards in all areas such as food quality, service, cleanliness, and uniform compliance. This role serves as the key motivator and guide for team members during the shift, setting the tone for a productive and positive work environment. The Shift Supervisor oversees the delegation of duties, monitors inventory, manages waste, and enforces safety and sanitation regulations. This leadership position also involves real-time coaching and support to team members to ensure operational goals and customer service standards are met consistently.

In addition to managing daily operations, the Shift Supervisor plays a significant role in team development by leading pre-shift meetings, providing training and feedback, and upholding attendance and performance standards. The position demands strong communication skills and the ability to handle guest concerns with professionalism and efficiency, thereby enhancing the overall customer experience. The Shift Supervisor is also responsible for administrative tasks such as completing shift paperwork, managing cash counts, tracking product levels, and supporting labor management. Compliance with all company policies, including uniform standards and no cellphone use during work hours, is essential.

The role requires a candidate to have a valid driver’s license, reliable transportation, active car insurance, and basic computer skills. Candidates must be prepared to pass regular ROCC evaluations, participate in inventory management tasks, and assist with bank deposits as needed. The Shift Supervisor position offers an hourly wage of $20 and is designed for individuals with a passion for leadership within a fast-paced, customer-centric restaurant environment. The job also requires flexibility with the possibility of relocation based on business needs.

KFC is committed to equal employment opportunity and values diversity in the workforce. The company supports a respectful and inclusive workplace where applicants are selected based on merit without discrimination. Employment offers are contingent on a satisfactory background check and proof of eligibility to work. This opportunity is ideal for individuals who thrive in team-oriented environments and want to contribute to one of the world’s leading fast-food brands as a vital member of the operational leadership team.