Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Paid training
Career growth opportunities
Equal employment opportunity

Job Description

Wendy's is a renowned and well-established fast-food restaurant chain that is beloved by millions for its fresh, high-quality menu offerings and welcoming atmosphere. Known for its commitment to real food made with fresh ingredients, Wendy's has built a reputation as a leader in the quick-service restaurant industry. The brand prioritizes a strong sense of community and family, which extends beyond the customers to include their employees as well. This emphasis on workplace culture creates a supportive environment where every team member can thrive and grow.

The specific location at 6348 Lake Worth Blvd in Lake Worth, TX, is independently owned and operated as part of the Wendy's franchise network. While each franchise may offer unique compensation and benefits packages, this location maintains Wendy's core values of quality, service, and community engagement. The franchise emphasizes opportunities for career advancement within the company, reflecting Wendy's commitment to investing in its workforce.

The role of a Shift Manager at Wendy's is a dynamic and rewarding leadership position that blends operational expertise with team development responsibilities. As a Shift Manager, you will be an integral part of the Wendy's family, overseeing daily restaurant operations to ensure a smooth, efficient, and high-quality customer experience. This position requires a strong focus on customer service, problem-solving, and decision-making. You will lead by example, instilling the Wendy’s Way in your team by promoting best practices in food safety, cleanliness, and overall brand standards.

Full-time shift managers enjoy excellent healthcare benefits, paid time off, and participation in a 401(k) plan with employer matching to support their financial future. Additionally, an Employee Assistance Program is accessible to all employees, demonstrating the company’s commitment to their well-being. The company offers paid training programs designed to equip you with the knowledge and skills necessary to be an effective leader.

As a Shift Manager, you will be responsible for creating a positive work environment where team members feel valued and motivated. Your role will include mentoring and coaching team members, supporting their professional growth, and helping them develop the skills they need to succeed. The position demands flexibility since you must be available to work a variety of shifts to keep the restaurant running smoothly during peak and off-peak hours.

Your duties will also include using restaurant equipment such as registers, grills, and headsets, adhering to brand standards to prepare and serve outstanding food, and maintaining a clean and organized working environment. Reliable transportation is essential to travel between your home store and other locations for training or other business-related purposes.

Wendy’s is committed to diversity and inclusion, welcoming people of all ages, races, religions, nationalities, genders, and members of the LGBTQ+ community. As an equal opportunity employer, Wendy’s strives to create an accessible work environment by providing reasonable accommodations for employees with disabilities to perform their essential job functions.

The compensation for this position ranges from $13.00 to $16.00 per hour. Because this opportunity is with a franchisee, specific pay, benefits, and career development programs may vary depending on location. However, you can be assured of a supportive workplace culture and opportunities for growth within the Wendy's family. If you have a passion for leadership, problem-solving, and delivering top-tier customer service, this Shift Manager role offers an excellent opportunity to develop your career while working in a vibrant and fast-paced environment.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or food industry preferred
  • Ability to stand and move for most of the shift
  • Willingness to use restaurant equipment such as register or grill
  • Flexible work availability
  • Reliable transportation
  • Ability to follow brand standards and food safety guidelines

Job Qualifications

  • Prior experience in restaurant leadership or management preferred
  • Strong customer service and communication skills
  • Ability to lead, motivate, and teach a team
  • Knowledge of food safety standards and procedures
  • Comfortable using restaurant equipment and technology
  • Flexibility to work various shifts
  • Commitment to maintaining a positive work environment

Job Duties

  • Oversee daily restaurant operations to ensure quality and efficiency
  • Lead and motivate team members to deliver excellent customer service
  • Maintain brand standards for food preparation and restaurant cleanliness
  • Use restaurant equipment including registers, headsets, and grills
  • Ensure adherence to food safety and proper procedures
  • Handle problem-solving and quick decision making during shifts
  • Support training and development of team members

Job Criteria

Experience

Mid Level (3-7 years)


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