SHIFT SUPERVISOR

Braum's is a well-established regional chain known for its commitment to quality food service and exceptional customer experience. As a family-owned business with a rich history spanning several decades, Braum's has grown to become a beloved destination for customers seeking fresh grocery products, delicious food, and friendly service. The company operates a chain of grocery stores combined with quick-service food outlets, offering a unique blend of retail and dining experiences. With a reputation for maintaining high standards in product quality and customer satisfaction, Braum's emphasizes the importance of teamwork, integrity, and community involvement, making it a recognized employer of choice in the food service industry.

The role of Shift Supervisor at Braum's is a critical leadership position designed to uphold and promote the company’s brand strategy while ensuring smooth operation and excellent customer service during each shift. The Shift Supervisor is responsible for leading and motivating the store crew, coaching employees to meet high standards, and overseeing all food service and retail operations during their assigned hours. Working under the guidance of the Assistant Manager, this role requires the ability to manage multiple responsibilities, from inventory supervision to maintaining safety and cleanliness throughout the store.

Employees in this position work a rotating three-week schedule, averaging about 45 hours per week. Typically, shifts run from early morning to mid-afternoon, providing a structured yet dynamic work environment. Compensation for the position ranges from $14.50 to $15.00 per hour, correlating to an annual salary between $35,500 and $37,000. Braum's values leadership qualities that foster team development and customer satisfaction, ensuring that every shift delivers an outstanding experience. This role suits individuals who are energetic, positive, and dedicated to leading by example while supporting the company’s mission and values.

Shift Supervisors at Braum's play an integral role in driving sales growth by maximizing customer satisfaction and maintaining food quality across all service points, including the grocery market and fountain sales. They monitor inventory and supplies, oversee kitchen equipment and food safety, and ensure that standards for cleanliness, safety, and operational procedures are consistently met. A key part of the job is to enforce store policies and encourage a team culture that values trust, communication, and accountability.

Those successful in this position will exhibit strong customer focus, a solid work ethic, and a positive approach to training and developing team members. The Shift Supervisor must be capable of adapting to changing demands from both customers and employees while maintaining order and efficiency in the store environment. Effective communication with the leadership team and follow-through on discipline and goal-setting are necessary traits. Ultimately, the role requires an organized individual who can handle detailed operational tasks and support the unit's success through collaboration and leadership.