Shift Supervisor

KFC, one of the most recognized and beloved fast-food restaurant chains worldwide, is independently owned and operated by franchisees who are committed to delivering a high-quality dining experience. KFC is rooted in a legacy of serving delicious fried chicken recipes and has a strong presence in the quick-service restaurant industry. As a company, KFC prioritizes customer satisfaction, operational excellence, and the professional growth of its employees within a supportive work environment.

This particular KFC location at 61355 S Hwy 97, Bend, OR, is currently searching for a dedicated and motivated Shift Supervisor to join their team. The Shift Supervisor role offers an excellent opportunity for individuals eager to dive into restaurant management and develop leadership skills. This position serves as a critical gateway to broader leadership roles within the restaurant industry and offers hands-on experience in managing daily operations, supporting team development, and enhancing guest satisfaction.

As a Shift Supervisor at this franchisee-operated KFC, you will be directly responsible for managing your team’s performance and contributing to the overall success of the restaurant. The role requires a proactive leader who takes pride in their work, is goal-oriented, and enjoys working in a fast-paced environment. Supporting the Restaurant General Manager, the Shift Supervisor focuses on achieving business goals related to team development, operational efficiency, and profitability. This position demands excellent communication skills to effectively relay goals, promotions, and business updates to the staff.

Providing a top-notch guest experience is a cornerstone of this role. This involves delivering friendly interactions, maintaining a clean and welcoming restaurant atmosphere, and ensuring the delivery of hot, fresh meals. The Shift Supervisor also leads the creation of a positive and collaborative work environment within the team, fostering a sense of family and mutual support among staff members.

Candidates interested in this role should have a strong desire to learn and grow into broader management positions. Successful Shift Supervisors at KFC demonstrate high accountability for results, a dedication to customer service, and the ability to motivate and mentor others effectively. The role requires flexible working hours, punctual attendance, and a positive attitude, including enthusiasm and a smile when serving guests.

Physical demands of the position include some heavy lifting (ranging from 25 to 85 pounds), extended standing periods, manual dexterity in packing and cleaning, and the ability to operate safely around high temperature equipment, boiling water, and hot shortening. Additionally, Shift Supervisors must be capable of cash handling, reading menus and training materials, working in somewhat confined spaces, and maintaining confidentiality of company procedures.

This position reflects KFC’s commitment to equal opportunity employment and accommodates applicants with disabilities during the application and hiring process. Being employed by the franchisee means the employer is independently responsible for employment practices including wage and benefits. Working as a Shift Supervisor at this KFC location offers an exciting pathway for future growth and development within the restaurant business, surrounded by a supportive team environment and a well-known brand dedicated to quality and service.