Waffle House logo

Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Up to $19.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Maternity Leave
Employee assistance program
Stock ownership opportunity
employee discount
Paid training

Job Description

Waffle House is a well-established and iconic restaurant chain known for its 65-plus years of dedication to serving delicious food while prioritizing people. Unlike traditional food businesses that solely focus on products and services, Waffle House takes pride in calling itself a "People Business." This philosophy emphasizes caring deeply for customers as well as associates, creating a supportive and rewarding work environment that fosters both personal and professional growth. With its long history and strong commitment to community and culture, Waffle House has become a symbol of hospitality and team spirit in the casual dining sector.

This shift supervisor role at Waffle House is designed for individuals who thrive in fast-paced, customer-focused environments where leadership and teamwork are key. As a shift supervisor, you will play a crucial role in delivering the signature Waffle House experience to every customer, ensuring exceptional service and maintaining the welcoming and clean atmosphere that the brand is known for. This position offers the opportunity to be part of a growing company committed to associate development and career advancement.

The job is full-time, with compensation reaching up to $19.25 per hour. This role requires a blend of responsibilities including taking orders, preparing food to order, maintaining cleanliness, and leading the team during shifts. Working as a shift supervisor means being on your feet, actively engaging with both customers and team members, delivering effective coaching to servers and cooks, and demonstrating leadership qualities. Strong communication skills and a positive attitude are essential, as the role demands coordination and collaboration within the team.

In addition, the shift supervisor role entails working during the restaurant's busiest times such as weekends and some holidays, requiring schedule flexibility. The company values team players who also take initiative and show leadership. Waffle House offers a team-oriented work environment where employees support each other and have opportunities to advance into management positions.

Waffle House is deeply invested in the welfare of its associates, offering a range of benefits that make employment fulfilling and sustainable. These include paid time off, medical, dental, vision, and life insurance options, paid maternity leave after two years, flexible schedules, and employee assistance programs. Furthermore, associates can benefit from Waffle House stock ownership after one year of employment and receive weekly pay through direct deposit or pay card. These benefits reflect the company's commitment to creating a stable and rewarding workplace.

Joining Waffle House as a shift supervisor means becoming part of a legacy brand that values people first, offers comprehensive support, and fosters career growth in a dynamic and fun setting. Whether you are just starting your career or looking to advance your leadership skills, this opportunity presents a promising path in the hospitality industry.

Job Requirements

  • entry level position with no experience required
  • must be 16 years or older
  • positive and friendly attitude
  • ability to work some weekends and holidays
  • reliable and punctual
  • basic understanding of restaurant operations

Job Qualifications

  • positive and friendly attitude
  • effective communication skills
  • ability to lead and motivate a team
  • basic food preparation knowledge
  • customer service orientation
  • willingness to work flexible schedules

Job Duties

  • take orders and prepare food to order
  • maintain a clean and inviting restaurant environment
  • deliver effective coaching to server and cook teams
  • exhibit leadership and teamwork skills
  • work flexible hours including some weekends and holidays

Job Criteria

Experience

Entry Level (1-2 years)


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