Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive salary
bonus
benefits package
401(k) Plan
Training
promotion opportunities
career path

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its fresh, high-quality menu and customer-centric service. Established as one of the leading quick-service restaurant brands, Wendy's operates thousands of locations worldwide and generates over 12 billion dollars in annual sales. It is known for its commitment to quality, innovation, and employee development, creating a dynamic work environment where individuals passionate about the food service industry can flourish and grow their careers. The company prides itself on offering competitive salaries, comprehensive benefits, and opportunities for professional advancement through training and promotion from within.

This specific managerial role is based at the Wendy's franchise located at 1435 Bergen Boulevard, Fort Lee, NJ 07024. The position is categorized as an entry-level management opportunity, ideal for candidates motivated by leadership challenges in a fast-paced, large-scale restaurant environment. As a Shift Supervisor, you will be responsible for leading day-to-day operations with the direct support of the General Manager and management team, allowing you to gain hands-on management experience and hone your skills in supervising crew members, overseeing food safety compliance, managing customer interactions, and executing cost control systems. This role is designed for results-oriented professionals with a strong focus on customer satisfaction and operational excellence. The position offers a competitive salary, performance bonuses, and a robust benefits package including a 401(k) retirement plan. Emphasizing career growth, Wendy's ensures employees receive excellent training and clear career pathways within the company. The Shift Supervisor role is pivotal in maintaining Wendy's reputation for quality and service while cultivating a positive work environment for the team. If you aspire to be part of a thriving company where your contributions are valued and rewarded, Wendy's offers a supportive setting to grow your leadership and operational expertise in the food service industry.

Job Requirements

  • high school diploma or GED
  • one or more years’ restaurant experience
  • open or flexible work availability
  • demonstrated ability to lead and manage a team
  • excellent problem solving and decision making skills
  • ability to stand for long periods
  • frequent bending, kneeling, lifting (25 - 50 pounds)
  • ability to use headset and general restaurant equipment
  • ability to work promptly and regularly
  • ability to perform multiple tasks within established timeframes
  • ability to concentrate and perform duties accurately
  • ability to learn and apply policies and procedures
  • ability to adapt to change productively
  • ability to complete training programs
  • ability to work in a fast-paced environment with exposure to noise, heat, and cold

Job Qualifications

  • high school diploma or GED
  • some college is a plus
  • one or more years of restaurant experience
  • demonstrated leadership ability
  • excellent problem solving and decision making skills
  • ability to work effectively in a team environment
  • strong communication skills

Job Duties

  • train and supervise crew members
  • monitor and reinforce food safety standards and procedures
  • interact with customers to ensure high satisfaction
  • execute cost control systems effectively
  • lead and manage the team in a fast-paced environment
  • assist in problem solving and decision making
  • maintain operational excellence and company standards

Job Criteria

Experience

Entry Level (1-2 years)


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