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The Wendy's Company logo

Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Flexible
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Benefits

healthcare
Paid Time Off
401(k)
Employee assistance program
Career growth opportunities
Paid training
flexible scheduling

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh ingredients, signature square-shaped beef patties, and commitment to quality and customer service. As a leading player in the fast-food industry, Wendy's prides itself not only on its menu but also on fostering a welcoming and inclusive work environment where employees can thrive and grow. With a reputation for providing excellent customer experiences, Wendy's encourages teamwork and values each member of its family, including team members at all levels, such as Shift Managers who play a crucial role in store operations and leadership.

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Job Requirements

  • Willingness to stand and move for most of the shift
  • ability to use restaurant equipment such as headset, register, and grill
  • availability for flexible work hours
  • reliable transportation to commute to the assigned location and occasional training sites
  • commitment to follow brand standards and maintain cleanliness
  • ability to promote a safe work environment

Job Qualifications

  • High school diploma or equivalent
  • prior leadership or supervisory experience preferred
  • strong communication and interpersonal skills
  • ability to manage a team and resolve conflicts
  • commitment to food safety and customer service excellence
  • flexibility to work various shifts including weekends and holidays

Job Duties

  • Manage shift operations including team leadership and problem-solving
  • ensure excellent customer service and promote positive customer interactions
  • enforce food safety standards and proper procedures
  • train and grow team members to uphold company culture
  • maintain a clean and organized restaurant environment
  • operate restaurant equipment such as registers and grills
  • follow brand guidelines to prepare and serve quality food

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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