
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.00
Work Schedule
Flexible
Benefits
healthcare
Paid Time Off
401(k)
Employee assistance program
Career growth opportunities
Paid training
flexible scheduling
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh ingredients, signature square-shaped beef patties, and commitment to quality and customer service. As a leading player in the fast-food industry, Wendy's prides itself not only on its menu but also on fostering a welcoming and inclusive work environment where employees can thrive and grow. With a reputation for providing excellent customer experiences, Wendy's encourages teamwork and values each member of its family, including team members at all levels, such as Shift Managers who play a crucial role in store operations and leadership.
This particular job opportunity is with a Wendy's franchisee located at 1615 West Kennedy Blvd., Tampa, FL 33606. While independently owned and operated, franchise locations maintain Wendy's high standards for food quality, customer service, and employee engagement. The franchise offers competitive pay ranging from $14.00 to $17.00 per hour for full-time Shift Managers. Employment offers a variety of benefits such as healthcare, paid time off, 401(k) with employer match, and an employee assistance program available to all workers, which emphasizes Wendy's commitment to supporting its staff both professionally and personally.
The Shift Manager position at Wendy's is an exciting and rewarding leadership role for those who enjoy problem-solving, customer interaction, and team management. As a Shift Manager, you will be directly responsible for leading shifts, ensuring smooth restaurant operations, maintaining food safety standards, and providing excellent customer service. You will receive paid training designed to equip you with the skills needed to lead effectively and operate according to the 'Wendy's Way.' This role is ideal for someone who aspires to develop their leadership skills and is committed to fostering a positive and productive work culture where teammates can grow, learn, and succeed.
Shift Managers at Wendy's are supported by a culture that values growth, providing ample opportunities for career advancement within the company and beyond the restaurant level. The role demands a flexible work schedule to meet the dynamic needs of the business. You will be expected to use various restaurant equipment such as headsets, registers, and grills and be prepared to be active on your feet for most of your shift. A commitment to following brand standards in food preparation, customer service, and cleanliness is essential to ensuring the restaurant is a place both employees and customers take pride in.
Wendy's values diversity and inclusion, welcoming people from all backgrounds, ages, races, religions, genders, nationalities, and the LGBTQ+ community. The company also provides reasonable accommodations to support employees with disabilities in performing their essential job functions. Reliability and transportation are important as occasional travel to other locations or training sessions may be required.
Overall, working as a Shift Manager at Wendy's offers a unique opportunity to be part of a respected global brand with strong local roots, gain leadership experience, enjoy competitive benefits, and contribute to a vibrant, team-focused work environment. It is a role that combines operational responsibility with the chance to make a positive impact every day on both customer satisfaction and employee development.
This particular job opportunity is with a Wendy's franchisee located at 1615 West Kennedy Blvd., Tampa, FL 33606. While independently owned and operated, franchise locations maintain Wendy's high standards for food quality, customer service, and employee engagement. The franchise offers competitive pay ranging from $14.00 to $17.00 per hour for full-time Shift Managers. Employment offers a variety of benefits such as healthcare, paid time off, 401(k) with employer match, and an employee assistance program available to all workers, which emphasizes Wendy's commitment to supporting its staff both professionally and personally.
The Shift Manager position at Wendy's is an exciting and rewarding leadership role for those who enjoy problem-solving, customer interaction, and team management. As a Shift Manager, you will be directly responsible for leading shifts, ensuring smooth restaurant operations, maintaining food safety standards, and providing excellent customer service. You will receive paid training designed to equip you with the skills needed to lead effectively and operate according to the 'Wendy's Way.' This role is ideal for someone who aspires to develop their leadership skills and is committed to fostering a positive and productive work culture where teammates can grow, learn, and succeed.
Shift Managers at Wendy's are supported by a culture that values growth, providing ample opportunities for career advancement within the company and beyond the restaurant level. The role demands a flexible work schedule to meet the dynamic needs of the business. You will be expected to use various restaurant equipment such as headsets, registers, and grills and be prepared to be active on your feet for most of your shift. A commitment to following brand standards in food preparation, customer service, and cleanliness is essential to ensuring the restaurant is a place both employees and customers take pride in.
Wendy's values diversity and inclusion, welcoming people from all backgrounds, ages, races, religions, genders, nationalities, and the LGBTQ+ community. The company also provides reasonable accommodations to support employees with disabilities in performing their essential job functions. Reliability and transportation are important as occasional travel to other locations or training sessions may be required.
Overall, working as a Shift Manager at Wendy's offers a unique opportunity to be part of a respected global brand with strong local roots, gain leadership experience, enjoy competitive benefits, and contribute to a vibrant, team-focused work environment. It is a role that combines operational responsibility with the chance to make a positive impact every day on both customer satisfaction and employee development.
Job Requirements
- Willingness to stand and move for most of the shift
- ability to use restaurant equipment such as headset, register, and grill
- availability for flexible work hours
- reliable transportation to commute to the assigned location and occasional training sites
- commitment to follow brand standards and maintain cleanliness
- ability to promote a safe work environment
Job Qualifications
- High school diploma or equivalent
- prior leadership or supervisory experience preferred
- strong communication and interpersonal skills
- ability to manage a team and resolve conflicts
- commitment to food safety and customer service excellence
- flexibility to work various shifts including weekends and holidays
Job Duties
- Manage shift operations including team leadership and problem-solving
- ensure excellent customer service and promote positive customer interactions
- enforce food safety standards and proper procedures
- train and grow team members to uphold company culture
- maintain a clean and organized restaurant environment
- operate restaurant equipment such as registers and grills
- follow brand guidelines to prepare and serve quality food
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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