Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Flexible
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Benefits

Healthcare benefits
Paid Time Off
401(k) with employer match
Employee assistance program
Paid training
Career growth opportunities
inclusive work environment

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its quality food, welcoming atmosphere, and commitment to customer satisfaction. Founded in 1969, Wendy's has expanded to thousands of locations worldwide, serving millions of customers daily with its signature square-shaped beef patties, fresh ingredients, and diverse menu options. As part of the fast-food industry, Wendy's has become synonymous with convenience, quality, and community engagement. At its core, Wendy's values teamwork, innovation, and customer service, which are reflected in the highly motivated and diverse workforce.

This job opportunity is offered by a Wendy's franchise location in Palm Bay, FL at 1154 Malabar Rd S.E. The franchise is independently owned and operated, meaning that compensation, benefits, and career progression programs may differ slightly from company-owned locations. However, this franchise remains aligned with the broader Wendy's standards and practices, providing employees with a supportive work environment, career advancement opportunities, and competitive pay. The employment type is likely full-time or part-time with a competitive salary range estimated between $14.00 and $17.00 per hour.

As a Shift Manager at this Wendy's location, you will play an integral role in ensuring that the restaurant operates smoothly during your shift. The Shift Manager is responsible for supervising staff, managing daily operations, and upholding Wendy's brand standards. This role is ideal for individuals who enjoy problem-solving, leadership, and decision-making in a fast-paced environment. Beyond administering routine tasks, Shift Managers are mentors and leaders who help develop their teams through training and motivation. The company is invested in its managers and offers paid training to equip you with the knowledge and skills required to lead effectively and embody the "Wendy's Way."

Your leadership as a Shift Manager directly impacts customer experience, team morale, and operational success. You will be responsible for maintaining food safety protocols, ensuring that all employees adhere to proper procedures, and embodying the values of integrity and quality. Flexible work schedules are available to accommodate your availability, and you must be willing and able to stand, move, and operate various restaurant equipment throughout your shift. Reliable transportation is also important, as some tasks and trainings may occur at locations other than your assigned restaurant.

Wendy's prides itself on inclusivity, welcoming all ages, races, genders, religions, nationalities, and members of the LGBTQ+ community. Equal opportunity employment is a cornerstone of this company’s philosophy, and accommodations are provided to enable employees with disabilities to perform their roles effectively. The culture emphasizes community, real food, and real people, making this role rewarding for those passionate about customer service and leadership in the food industry.

In summary, the Shift Manager position at this Wendy's franchise in Palm Bay, FL offers a career path in a supportive, customer-focused environment. This role requires dedication to team leadership, operational excellence, and maintaining the high standards that Wendy's customers expect. With healthcare benefits, paid time off, 401(k) plans with employer match, and employee assistance programs, Wendy's provides comprehensive support to its employees. If you are passionate about the fast-food industry and seek career growth with a reputable brand, this opportunity promises professional development and a chance to make a tangible impact daily.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or fast-food management preferred
  • Ability to stand and move for majority of shifts
  • Capacity to operate restaurant equipment including register and grill
  • Flexibility in work availability
  • Reliable transportation to travel to home store and other locations occasionally
  • Commitment to following brand standards and procedures

Job Qualifications

  • Strong leadership skills with experience in managing teams
  • Excellent problem-solving and decision-making abilities
  • Customer service orientation and interpersonal skills
  • Ability to train and motivate team members
  • Knowledge of food safety regulations and procedures
  • Flexibility to work various shifts
  • High school diploma or equivalent preferred

Job Duties

  • Supervise and lead restaurant team during shifts
  • Manage daily operational activities to ensure smooth restaurant functioning
  • Uphold and enforce food safety standards and operational procedures
  • Provide training and mentorship to team members
  • Handle customer service issues and ensure a positive dining experience
  • Maintain cleanliness and organization of the restaurant environment
  • Utilize restaurant equipment such as register, headset, and grill effectively

Job Criteria

Experience

Mid Level (3-7 years)


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