Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Free Meals
Medical
Dental
Vision
Quarterly bonus
401K with company match

Job Description

Wendy's is a leading fast-food restaurant chain known for its commitment to quality, service, and innovation within the quick-service restaurant (QSR) industry. Founded with a passion for excellence, Wendy's has grown into a globally recognized brand that emphasizes fresh ingredients, customer satisfaction, and a family-friendly environment. This company supports a culture where career-minded, motivated individuals can thrive while contributing to the success and growth of the organization. With a strong emphasis on employee development, Wendy's offers a dynamic workplace where individuals can gain new skills, enjoy meaningful challenges, and receive recognition for their efforts. The flexible work schedules and supportive management style promote a healthy work-life balance and a stable employment environment, which is beneficial for both employees and the company’s growth.

This particular opportunity is offered through one of Wendy's independently owned and operated franchise locations, located at 450 W 10TH Ave, Columbus, OH 43210. While franchisees manage their own compensation, benefits, and career advancement programs, this role promises great incentives and career progression possibilities. The position in focus is a managerial role essential for setting the tone in the restaurant as a leader and role model. The manager is expected to foster a fun, family-oriented atmosphere that results in superior service and increased restaurant profitability. This leadership role requires enthusiasm for guiding and motivating a team dedicated to delivering exceptional customer experiences and maintaining operational excellence. The manager is not only responsible for daily operations but also plays a crucial part in driving team engagement, overseeing recruitment, talent development, and managing schedules effectively. Apart from operational leadership, this position entails making sure the restaurant complies with food safety standards, maintains cleanliness, and provides a safe, comfortable environment for both employees and customers. Attention to detail and a proactive approach to problem-solving are key to success in this role. The company values interpersonal skills highly, looking for individuals who can build cohesive teams and create a customer-focused culture. Managers enjoy the benefit of flexible schedules that support their quality of life, coupled with great incentives including quarterly bonuses and a 401K plan with company match. Overall, the role is suited for those seeking a rewarding career in the fast-paced food service industry, where they can make a tangible impact on the customer experience and business outcomes while growing professionally within a supportive community.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or managerial role preferred
  • Strong problem-solving skills
  • Excellent customer service abilities
  • Ability to work flexible schedules
  • Commitment to maintaining a safe and clean work environment
  • Basic administrative skills
  • Ability to motivate and engage a diverse team

Job Qualifications

  • Excellent interpersonal skills
  • Ability to build and lead a cohesive team
  • Experience in team management and development
  • Strong communication skills
  • Knowledge of food safety standards and restaurant operations
  • Motivated and career-minded attitude
  • Previous leadership experience in a fast-food or similar environment preferred

Job Duties

  • Address and resolve guest inquiries and concerns in a timely manner
  • Create a customer first attitude with your team
  • Take responsibility for positive engagement with guests
  • Assist General Manager to recruit, hire, develop, and motivate team members
  • Manage work schedules
  • Maintain a safe, comfortable work environment for employees and customers
  • Ensure the restaurant is clean and equipment is in good working condition at all times
  • Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety
  • Manage administrative responsibilities
  • Set the tone for the fun, family environment in the restaurant as a leader and role model

Job Criteria

Experience

Mid Level (3-7 years)


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