Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive salary
bonus
401(k)
training programs
promotion opportunities

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality food and exceptional customer service. Established by Dave Thomas in 1969, Wendy's has grown to become one of the largest and most respected quick-service restaurant brands worldwide. With over $12 billion in sales annually, Wendy's operates thousands of locations, including company-owned and franchised restaurants. At Wendy's, the focus is on delivering a fresh, craveable menu combined with an engaging dining experience that keeps customers coming back. They are committed to innovation, community involvement, and providing a workplace where employees can grow and succeed.

This particular role, based at the Wendy's location at 83 Main Ave, Clifton, NJ 07014, offers an exciting leadership opportunity for individuals driven by business challenges and customer satisfaction. As a Shift Supervisor, you will take on a pivotal position, overseeing the daily operations at a high-volume, million-dollar-plus restaurant location. Supported by the General Manager and management team, you'll have the responsibility to lead, train, and supervise crew members, ensuring adherence to food safety standards and operational excellence.

The Shift Supervisor role is designed for results-oriented professionals who possess strong customer focus and leadership capabilities. This position is ideal for someone who thrives in a fast-paced environment and looks forward to contributing to the success of a leading quick-service restaurant. You will have the chance to develop and hone your management skills while executing cost control systems, monitoring food quality, and interacting directly with customers to guarantee a rewarding dining experience.

Wendy's emphasizes internal promotion and offers excellent training programs, preparing you for advanced career paths within the organization. As part of your career development, you will learn about business management from the ground up, with the benefit of an established brand known for stability and growth. This support structure ensures you have the tools necessary to succeed and advance within the company. The competitive salary, bonuses, and generous benefits, including a 401(k) plan, make this a rewarding career opportunity.

If you have a high school diploma or GED, some college credits, at least one year of restaurant experience, and a flexible schedule, you may be an excellent fit for this role. Success in this position requires excellent problem-solving skills, decision-making ability, and the capability to manage a dynamic team effectively. Physical requirements entail standing for long periods, bending, kneeling, and lifting moderately heavy items, along with proficiency in using restaurant equipment and communication tools like headsets.

Moreover, Wendy's is an equal employment opportunity employer that values diversity and inclusion and offers reasonable accommodations for individuals with disabilities. This empowerment enables all employees to perform essential job functions safely and effectively. The franchise ownership of this location means compensation, benefits, and career programs may vary, but the commitment to quality and team support remains a constant. Join Wendy's as a Shift Supervisor to embark on a career path filled with growth, leadership, and the excitement of being part of a reputable industry leader.

Job Requirements

  • High school diploma or GED
  • One or more years' restaurant experience
  • Open or flexible work availability
  • Ability to lead and manage a team
  • Excellent problem-solving skills
  • Ability to stand for long periods
  • Ability to bend, kneel, and lift 25 to 50 pounds
  • Ability to use restaurant equipment
  • Ability to use a headset
  • Ability to work in a fast-paced environment
  • Ability to follow directions and work well with others
  • Ability to multitask and meet timeframes
  • Ability to concentrate and perform duties accurately
  • Ability to learn and apply policies and procedures
  • Ability to adapt to change productively
  • Ability to complete training programs

Job Qualifications

  • High school diploma or GED
  • Some college a plus
  • One or more years of restaurant experience
  • Demonstrated leadership ability
  • Strong customer focus
  • Excellent problem-solving skills
  • Effective decision-making skills

Job Duties

  • Train and supervise crew members
  • Monitor and enforce food safety standards
  • Interact with customers to ensure quality service
  • Execute cost control systems
  • Support the General Manager and management team
  • Handle multiple tasks in a fast-paced environment
  • Apply company policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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