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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.25 - $16.75
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
competitive pay
free meal each shift
Tuition Reimbursement
Scholarship Opportunities
flexible schedules
Vacation pay
KFC Foundation programs
Job Description
KFC, a globally recognized leader in the quick-service restaurant industry, has built a reputation for delivering consistently high-quality fried chicken and exceptional customer experiences across thousands of locations worldwide. Founded with a commitment to quality, tradition, and innovation, KFC has evolved into an iconic brand known for its unique blend of herbs and spices, welcoming atmosphere, and dedicated team members who foster an environment where guests feel valued and satisfied. As part of a dynamic and fast-paced restaurant environment, KFC continues to prioritize customer satisfaction, operational excellence, and employee growth, making it a preferred employer for those seeking career advancement... Show More
Job Requirements
- 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
- Adheres to cash, security, inventory and labor policies
- Must be at least 18 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills
- Physical dexterity required (the ability to move up to 50 lbs from one area to another)
- Attendance and punctuality a must
- Operating of cash register as needed and making change for other cashiers
- Basic math skills
- Maintains customer satisfaction and adheres to health and safety standards
- Promotes and champions KFC’s culture and values
- Provides constructive feedback to team members
- Executes shift duties accurately and efficiently
- Promotes equity, inclusion and belonging
- Ensures teammates and customers enjoy a positive experience
Job Qualifications
- 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
- Excellent communication skills
- management/leadership skills
- organizational skills
- Basic math skills
- Ability to operate a cash register
- Ability to provide constructive feedback
- Ability to promote equity, inclusion and belonging
- Ability to maintain customer satisfaction and adhere to health and safety standards
Job Duties
- Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' completion of shift tasks and maintain clean, neat appearances
- Ensure food safety, quality, and accuracy of orders
- Resolve customer complaints quickly, maintaining positive customer relations
- Provide regular feedback to the RGM on team member performance
- Offer ongoing constructive and positive feedback to team members
- Actively participate in training team members
- Handle conflicts constructively and work with the RGM to achieve resolution
- Assist the RGM in screening team member candidates
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory and managing labor
- Oversee proper product preparation, rotation, portioning, cooking and holding times
- Assist the RGM with facility maintenance and ensure health and safety standards are always followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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