Shift Supervisor

Red Robin isn't your typical burger restaurant. As a high-volume, full-service restaurant, Red Robin has established itself as a leader in the casual dining industry with its laid-back atmosphere, unique, quirky vibe, and a commitment to delivering an exceptional guest experience. Known for its mouthwatering gourmet burgers and world-famous steak fries, Red Robin is dedicated to creating memorable moments for guests and promoting a vibrant workplace culture for its employees. The company prides itself on fostering a sense of belonging, welcoming people from all backgrounds, and nurturing an inclusive environment where both similarities and differences are celebrated. With numerous growth opportunities and a fun, energetic team, Red Robin is a destination for anyone seeking a fulfilling career in hospitality and food service.

The Shift Supervisor role at Red Robin is a pivotal leadership position responsible for managing the day-to-day operations of the restaurant during scheduled mid and closing shifts. This role operates under the supervision of exempt management and requires candidates or current team members who embody the company's core values. Shift Supervisors act as ambassadors of company and brand equity standards, ensuring guests’ loyalty through outstanding service, maintaining product quality, and maximizing profitability. As master resolvers, these supervisors skillfully handle guest interactions, address conflicts, and motivate their teams to uphold high standards in cleanliness, sanitation, and food safety. The position offers on-the-job training tailored to specific management tasks and leadership growth, preparing individuals for further advancement within the company.

Shift Supervisors enjoy a flexible work schedule, enabling them to balance work with personal commitments. In addition to competitive pay ranging from $17.65 to $24.71 per hour, with typical hiring rates starting near $21.28, employees benefit from a 50% discount on Red Robin’s food for themselves and a 25% discount for family members. Those who refer new team members can earn bonuses as additional incentive. Furthermore, this role is eligible for health, vision, dental, accident, critical illness, and hospital indemnity insurance after meeting certain eligibility criteria. Retirement benefits, including a 401k plan with company matching up to 4% of pay, and paid time off accrue with continued service. The company encourages a passion for hospitality, energy, leadership, and a commitment to business excellence, making this position ideal for individuals eager to grow within a dynamic and supportive team environment.