Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.32 - $23.07
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
401(k) retirement plan
stock purchase program
Tuition Assistance
backup childcare
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, dedicated to crafting the world's finest coffee and creating meaningful connections through every cup. Known for its warm and welcoming atmosphere, Starbucks strives to be a community hub where customers can enjoy exceptional beverages while experiencing genuine human interaction. With a strong commitment to sustainability, ethical sourcing, and innovation, Starbucks continually sets the standard for coffee excellence and social responsibility across thousands of locations worldwide.
As a shift supervisor at Starbucks, you play a vital role in leading your coffeehouse team to deliver outstanding customer experiences while maintaining high operational standards. This position offers an exciting opportunity to lead with craft and heart, fostering an inviting environment where every customer interaction counts. You will be responsible for guiding your team through daily shifts, coaching partners in beverage and food preparation, and ensuring the store operates efficiently and safely. Your leadership will directly impact not only the quality of products but also the sense of community within your coffeehouse.
Starbucks values the personal and professional growth of its partners. As a shift supervisor, you will benefit from developmental experiences designed to enhance your leadership capabilities and industry knowledge. The company supports your career journey with industry-leading benefits, including comprehensive medical, dental, and vision plans, paid parental leave, and access to educational programs like the Starbucks College Achievement Plan offering 100% tuition coverage for online bachelor’s degrees through Arizona State University. Additionally, Starbucks provides financial benefits such as a 401(k) plan with employer match and the Bean Stock equity program.
This role requires flexibility, as schedules may include early mornings, evenings, weekends, nights, and holidays. You must demonstrate consistent attendance, a customer-focused attitude, and the ability to manage tasks and delegate effectively within a fast-paced retail environment. Your interpersonal skills, ability to build relationships, and clear communication will be essential to leading your team successfully.
The shift supervisor position is not only about managing daily operations but also about fostering a positive team culture where every partner feels valued and motivated. You will be instrumental in upholding Starbucks’ standards for quality, safety, and customer service, making each visit an exceptional experience for every guest. Embrace the opportunity to grow with one of the most admired brands in the world and contribute to creating meaningful moments one coffee at a time.
As a shift supervisor at Starbucks, you play a vital role in leading your coffeehouse team to deliver outstanding customer experiences while maintaining high operational standards. This position offers an exciting opportunity to lead with craft and heart, fostering an inviting environment where every customer interaction counts. You will be responsible for guiding your team through daily shifts, coaching partners in beverage and food preparation, and ensuring the store operates efficiently and safely. Your leadership will directly impact not only the quality of products but also the sense of community within your coffeehouse.
Starbucks values the personal and professional growth of its partners. As a shift supervisor, you will benefit from developmental experiences designed to enhance your leadership capabilities and industry knowledge. The company supports your career journey with industry-leading benefits, including comprehensive medical, dental, and vision plans, paid parental leave, and access to educational programs like the Starbucks College Achievement Plan offering 100% tuition coverage for online bachelor’s degrees through Arizona State University. Additionally, Starbucks provides financial benefits such as a 401(k) plan with employer match and the Bean Stock equity program.
This role requires flexibility, as schedules may include early mornings, evenings, weekends, nights, and holidays. You must demonstrate consistent attendance, a customer-focused attitude, and the ability to manage tasks and delegate effectively within a fast-paced retail environment. Your interpersonal skills, ability to build relationships, and clear communication will be essential to leading your team successfully.
The shift supervisor position is not only about managing daily operations but also about fostering a positive team culture where every partner feels valued and motivated. You will be instrumental in upholding Starbucks’ standards for quality, safety, and customer service, making each visit an exceptional experience for every guest. Embrace the opportunity to grow with one of the most admired brands in the world and contribute to creating meaningful moments one coffee at a time.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Be available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- Meet store operating policies and standards including quality beverage and food preparation, cash handling and safety
- Six months of experience interacting with and fulfilling customer requests
- Prepare and coach food and beverage preparation to standard or customized recipes
- Six months of experience delegating or coordinating tasks of two or more employees
Job Qualifications
- Six months of experience in a customer-facing role
- Six months of experience supervising or coordinating tasks of two or more employees
- Knowledge of retail environment
- Strong interpersonal and communication skills
- Ability to work as part of a team
- Ability to quickly learn and adapt to new processes
- Effective oral communication skills
- Ability to build relationships
- Ability to direct the work of others
Job Duties
- Lead and coordinate daily shift operations to ensure efficiency and quality
- Coach and prepare food and beverages according to standard and customized recipes
- Delegate tasks effectively to team members during shifts
- Maintain store operating policies including cash handling and safety protocols
- Deliver exceptional customer service and foster a welcoming environment
- Monitor and uphold store cleanliness and safety standards
- Support team development and resolve workplace conflicts
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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