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Shift Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule
Career advancement opportunities

Job Description

KFC Corporation, headquartered in Louisville, Kentucky, is an iconic global brand with a rich and storied history spanning over 70 years. Founded by Colonel Harland Sanders, who created the original secret blend of herbs and spices that defines KFC's Original Recipe chicken, the company has grown into the world's most popular chicken restaurant chain. With more than 21,000 locations across over 130 countries and territories, KFC continues to uphold its commitment to freshly preparing delicious, high-quality family meals that are both affordable and satisfying. KFC is celebrated not only for its signature Original Recipe but also for its Extra Crispy chicken, home-style side dishes, and buttermilk biscuits that keep loyal customers coming back.

The Shift Supervisor position at KFC plays a crucial role in the daily operations and the overall success of the restaurant. This role serves as a key stepping stone to advanced leadership roles within the company, perfect for individuals eager to develop their skills in restaurant management and team leadership. As a Shift Supervisor, you will have direct responsibility for the team’s performance, guest satisfaction, and the seamless execution of restaurant operations during your shift. You will support the Restaurant General Manager by contributing to the achievement of operational goals related to team building, operational metrics, and profitability.

The position demands strong communication skills to effectively convey important business updates, promotions, and goals to the team, ensuring everyone is aligned and motivated. You will promote a positive, friendly atmosphere that not only emphasizes a top-notch guest experience but also fosters a collaborative, family-like working environment. Key aspects of the role include ensuring the restaurant maintains high cleanliness standards, delivering hot and fresh meals, and cultivating a customer-focused service culture. This leadership opportunity is ideal for goal-oriented individuals who take pride in their work, enjoy fast-paced environments, and are committed to mentoring and motivating others. With a focus on accountability and results, the Shift Supervisor position is designed for those looking to grow into broader management roles within KFC while making a positive impact on customers and the team alike.

Job Requirements

  • Must be 18 years of age or older
  • Must have a valid driver’s license
  • Must have reliable personal transportation

Job Qualifications

  • Previous leadership experience in a fast-paced environment preferred
  • Strong communication and interpersonal skills
  • Ability to motivate and mentor team members
  • Goal-oriented with a focus on accountability
  • Commitment to high customer service standards
  • Basic knowledge of restaurant operations

Job Duties

  • Have direct ownership of team results and impact guest experience and restaurant success
  • Support Restaurant General Manager in team building, operations metrics, and profitability goals
  • Communicate goals, promotions, and business updates effectively
  • Ensure a top-notch guest experience including friendly interactions, cleanliness, and fresh meals
  • Lead and foster a positive and collaborative family environment

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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