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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Tasty Chick'n is a dynamic and rapidly growing restaurant brand known for its commitment to delivering high-quality food, exceptional customer service, and maintaining stringent operational standards. As a proud member of the hospitality and food service industry, Tasty Chick'n emphasizes a strong brand vision and mission focused on customer satisfaction, food safety, and financial accountability. With a culture rooted in its guiding values, the company strives to create a positive and motivating workplace environment that nurtures talent and drives business success. The restaurant operates with a focus on operational excellence, employee development, and customer experience, making it a popular choice... Show More
Job Requirements
- ServSafe certification preferred
- Training in customer service and conflict resolution is advantageous
- Minimum of one year experience in restaurant operations, food service management, or equivalent combination of education and experience
- Proven track record of success in a supervisory role within the restaurant or retail environment
- Experience in training and developing employees
- Familiarity with point-of-sale (POS) systems and restaurant management software
- Previous experience in inventory management and cost control practices
- Exposure to marketing initiatives and promotional activities
- Continuous improvement mindset
- Participation in industry-related professional organizations or networking groups
- Must be able to work a flexible schedule including days, nights, weekends, and holidays as needed
- Willingness to travel to other locations for training, meetings, or support
- Effective communication skills
- Leadership abilities
- Problem-solving skills
- Time management skills
- Attention to detail
Job Qualifications
- ServSafe certification preferred
- Training in customer service and conflict resolution is advantageous
- Minimum of one year experience in restaurant operations, food service management, or equivalent combination of education and experience
- Proven track record of success in a supervisory role within the restaurant or retail environment
- Experience in training and developing employees, showcasing the ability to enhance team performance and productivity
- Familiarity with point-of-sale (POS) systems and restaurant management software to streamline operations and improve customer service
- Previous experience in inventory management and cost control practices to support profitability and efficiency
- Exposure to marketing initiatives and promotional activities to enhance sales and customer engagement
- Continuous improvement mindset, actively seeking opportunities for personal and team development
- Participation in industry-related professional organizations or networking groups
- Must be able to work a flexible schedule including days, nights, weekends, and holidays as needed
- Willingness to travel to other locations for training, meetings, or support
- Recognizes the customer as the primary focus and acts accordingly
- Effective communication skills
- Encourages cooperation to accomplish team goals
- Generates workable and rational solutions timely
- Adapts well to changes and approaches change positively
- Role models providing recognition when the team performs well
- Demonstrates the ability to lead and motivate a team
- Capable of constructive conflict resolution
- Manages time efficiently
- Maintains high standards of quality and safety in food preparation and customer service
Job Duties
- Demonstrate Tasty Chick'n's guiding values while assisting the Restaurant General Manager in building high-performing employees by training, coaching, and recognizing A+ talent utilizing Tasty Chick'n's tools and processes
- Execute the Performance Management process consistently to ensure employees are set up for success and held accountable
- Partner with the Restaurant General Manager to resolve all employee relations activities while maintaining legal compliance in the restaurant
- Work a schedule to ensure that all day parts are being observed, i.e., opening, lunch, dinner, overnight, and weekends
- Drive a customer-focused culture by serving as a role model in resolving serious customer issues
- Coach and assist the Restaurant General Manager in holding all service team members accountable for core operational procedures through the use of the OSM and Company systems
- Assist the Restaurant General Manager in monitoring metrics and inventory management
- Ensure that food safety standards are met through direct observation while running shifts
- Partner with the General Manager to ensure that restaurant projections and marketing initiatives are in place and being implemented
- Partner with the Restaurant General Manager to analyze inventory and controllables on a continual basis and take specific corrective action to meet or achieve margin and cost of goods targets
- Assist the Restaurant General Manager in ensuring that the restaurant is compliant with Federal, State, and Local requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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