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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
flexible scheduling
Job Description
KFC, known globally as a leader in the fast-food industry specializing in fried chicken, has built a strong reputation based on quality food, excellent customer service, and a commitment to cleanliness and operational excellence. As part of a worldwide network of franchised and company-owned restaurants, KFC’s mission is to consistently deliver great-tasting food in a welcoming environment. The company strives to maintain high standards in food preparation, customer interaction, and restaurant upkeep, ensuring every guest enjoys a positive dining experience.
The Shift Supervisor position at KFC plays a pivotal role in maintaining these standards on a shift-by-shift basis. This ... Show More
The Shift Supervisor position at KFC plays a pivotal role in maintaining these standards on a shift-by-shift basis. This ... Show More
Job Requirements
- Valid driver's license
- reliable vehicle for transportation
- active car insurance
- ability to pass all ROCC evaluations
- availability for relocation if business needs require
- willingness to comply with company policies including no cellphone use during work hours
- professional appearance and proper uniform compliance
- ability to complete bank deposits as required
Job Qualifications
- High school diploma or equivalent
- prior experience in a supervisory or team leadership role preferred
- strong communication and interpersonal skills
- basic computer skills
- proven ability to lead and motivate a team
- knowledge of food safety standards and sanitation requirements
- customer service oriented
- ability to handle multiple tasks in a fast-paced environment
Job Duties
- Execute daily operations according to company procedures
- assign workstations and ensure proper coverage in all areas
- monitor product levels, holding times, and food quality, follow projections and waste management
- verify that all safety and cleanliness standards are met throughout the shift
- lead pre-shift meetings to communicate goals and priorities
- provide on-the-job training, feedback, and recognition to Team Members
- enforce attendance, appearance, and performance expectations
- report performance issues or incidents to management
- deliver outstanding guest service by monitoring hospitality and accuracy
- address guest complaints immediately and professionally
- support add-on selling and upselling initiatives to drive sales
- complete shift paperwork, including cash counts, temperature logs, and product tracking
- assist in managing labor within targets by controlling breaks and deployment
- support RGM/Assistant Manager with inventory counts and prep levels
- maintain a safe and secure environment for guests and employees
- ensure all policies, food safety, and sanitation requirements are met
- support incident reporting and documentation as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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