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Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee recognition programs

Job Description

KFC, a globally recognized leader in the quick-service restaurant industry, is known for its commitment to quality food, exceptional customer service, and maintaining high standards of cleanliness and safety. As a well-established fast-food chain specializing in fried chicken and a variety of complementary menu offerings, KFC prides itself on delivering a memorable dining experience to millions of guests worldwide. With a presence in numerous countries and a strong brand reputation, KFC continuously strives to uphold its operational excellence and customer satisfaction. The company's focus is on fostering a positive work environment for its employees, providing growth opportunities, and encouraging a... Show More

Job Requirements

  • valid driver's license
  • reliable vehicle for transportation
  • active car insurance
  • basic computer skills
  • ability to pass ROCC evaluations
  • willingness to relocate if business needs require

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a supervisory or leadership role preferred
  • strong communication and interpersonal skills
  • ability to motivate and lead a team effectively
  • knowledge of food safety and sanitation standards
  • basic computer skills
  • valid driver's license and reliable vehicle
  • active car insurance
  • flexibility to relocate if required
  • proven ability to pass ROCC evaluations consistently

Job Duties

  • execute daily operations according to company procedures
  • assign workstations and ensure proper coverage in all areas
  • monitor product levels, holding times, and food quality
  • verify that all safety and cleanliness standards are met throughout the shift
  • lead pre-shift meetings to communicate goals and priorities
  • provide on-the-job training, feedback, and recognition to team members
  • enforce attendance, appearance, and performance expectations
  • deliver outstanding guest service by monitoring hospitality and accuracy
  • address guest complaints immediately and professionally
  • support add-on selling and upselling initiatives to drive sales
  • complete shift paperwork, including cash counts, temperature logs, and product tracking
  • assist in managing labor within targets by controlling breaks and deployment
  • support RGM/Assistant Manager with inventory counts and prep levels
  • maintain a safe and secure environment for guests and employees
  • ensure all policies, food safety, and sanitation requirements are met
  • support incident reporting and documentation as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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