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Shift Supervisor

Job Overview

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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
performance bonuses

Job Description

KFC, also known as Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain that specializes in fried chicken. Known for its signature blend of 11 herbs and spices, KFC has established itself as a leader in the quick-service restaurant industry. Founded in 1930, KFC operates thousands of outlets worldwide and is part of Yum! Brands, which also owns other popular fast-food chains such as Taco Bell and Pizza Hut. KFC is dedicated to providing quality food and an exceptional dining experience, focusing on operational excellence, customer satisfaction, and community engagement. The company prides itself on maintaining high standards for... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or a related field
  • Ability to lead and motivate a team
  • Strong communication skills
  • Ability to work flexible hours, including nights and weekends
  • Basic math skills for cash handling
  • Knowledge of food safety regulations
  • Commitment to maintaining high standards of quality and cleanliness

Job Qualifications

  • Previous experience in a supervisory or leadership role within the food service industry
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Commitment to upholding KFC's standards and values

Job Duties

  • Team leadership: foster a respectful and collaborative team environment by effectively communicating shift priorities, goals, and results
  • support the training and development of crew members, providing coaching and feedback as needed
  • Operational excellence: ensure adherence to KFC's operational standards, including food safety and quality
  • manage food preparation and cleaning processes with speed and accuracy
  • Guest experience: deliver exceptional customer service by ensuring friendly interactions, maintaining cleanliness, and serving hot and fresh meals
  • Decision-making and problem-solving: quickly assess and resolve operational challenges that arise during the shift, ensuring smooth restaurant operations
  • Inventory and cash management: monitor product levels and minimize waste while ensuring accurate cash handling procedures
  • Safety and compliance: enforce safety and sanitation guidelines, ensuring compliance with local regulations and KFC's standards
  • Performance tracking: monitor team performance, identifying areas for improvement and recognizing achievements

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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