SHIFT SUPERVISOR

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established American restaurant and grocery store chain known for its commitment to quality food and outstanding customer service. Operating primarily in the Midwestern and Southwestern United States, Braum's has carved a niche in the food service and retail sectors by offering fresh dairy products, a variety of delicious menu items, and a friendly shopping environment. With a legacy rooted in family values and dedication to excellence, Braum's prides itself on creating a welcoming atmosphere for both customers and employees. The company offers opportunities for career growth and aims to foster a positive, energetic work culture for all team members.

The position of Shift Supervisor at Braum's is designed for proactive individuals who are enthusiastic about leading teams and enhancing customer experiences. This role involves managing the daily operations of the food service segment during the assigned shift, which runs from 5:30 am to 3:00 pm. The Shift Supervisor plays a crucial role in executing the company’s brand strategy by promoting its vision, mission, and values to ensure maximum customer satisfaction and sales growth. With an hourly compensation range of $14.50 to $15.00 (equating to an annual salary between $35,500 and $37,000), this role not only provides a stable income but also encourages professional development within a supportive environment.

In this capacity, the Shift Supervisor is responsible for leading and coaching store crew members, supervising shift operations that include both food service and grocery market activities, and maintaining quality standards for food and customer service. They actively monitor inventory levels, kitchen equipment, safety protocols, and store cleanliness to uphold the exceptional standards Braum's customers expect. Additionally, the supervisor is accountable for ensuring that all store policies and procedures are followed and that the team works cohesively toward achieving unit goals. This includes fostering a culture of trust, integrity, and continuous improvement among staff.

The role requires excellent communication skills, strong organizational abilities, and the capacity to adapt quickly to the dynamic needs of both customers and employees. Candidates for this position should bring a positive approach to training and development, possess a clear work ethic, and have experience in retail or food service settings. Reporting directly to the Assistant Manager, the Shift Supervisor works a varying schedule based on a three-week rotating cycle, averaging around 45 hours per week. Overall, this opportunity is ideal for motivated individuals seeking to build a rewarding career in food service management while contributing to the success of a respected and community-oriented company.

Job Requirements

  • High School Diploma or G.E.D.
  • Minimum 1 year of experience in a supervisory or related role
  • Must be at least 21 years old
  • Ability to communicate effectively
  • Positive work ethic with high standard for integrity
  • Ability to adapt to customer and employee needs
  • Retail experience

Job Qualifications

  • High School Diploma or G.E.D.
  • Minimum 1 year of experience in a supervisory or related role
  • Retail or food service experience
  • Strong communication skills
  • Ability to lead and develop a team
  • Customer-focused mindset
  • Organized and detail-oriented

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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