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Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.37 - $21.99
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time

Job Description

Starbucks Coffee Company is a leading global coffeehouse chain renowned for crafting the world's finest coffee and fostering meaningful moments with every cup. Established as a welcoming community space, Starbucks is committed to creating a warm and inclusive environment where customers can connect and enjoy premium-quality beverages and food. Known for its strong brand presence and dedication to customer experience, Starbucks continues to grow worldwide, offering exceptional career opportunities to partners who are passionate about coffee and community engagement. As a company, Starbucks not only values the quality of its coffee but also prioritizes the growth and development of its... Show More

Job Requirements

  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
  • Meet store operating policies and standards including quality beverages and food products, cash handling, and store safety with or without reasonable accommodations
  • Six months of experience in customer interaction roles
  • Six months of experience delegating or coordinating tasks for two or more employees
  • Prepare and coach preparation of food and beverages to standard or customized recipes

Job Qualifications

  • Six months of experience interacting with and fulfilling customer requests
  • Six months of experience delegating tasks or coordinating teams of two or more employees
  • Effective oral communication skills
  • Ability to direct the work of others
  • Ability to learn quickly
  • Strong interpersonal skills
  • Knowledge of the retail environment
  • Ability to work as part of a team
  • Ability to build relationships

Job Duties

  • Lead and direct the team during shifts to ensure smooth operation and excellent customer service
  • Prepare and coach the preparation of food and beverages according to standard recipes or customer preferences
  • Maintain compliance with store operating policies and standards including cash handling and store safety
  • Delegate tasks and coordinate activities among team members for efficient workflow
  • Address customer needs and resolve issues promptly to enhance customer satisfaction
  • Ensure consistent quality and adherence to health and safety regulations
  • Foster a positive, inclusive, and welcoming store environment for customers and partners

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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