Shift Supervisor

Moe's Southwest Grill is a well-established fast-casual restaurant brand known for its vibrant atmosphere and high-quality southwestern cuisine. Positioned within a large franchise group, Moe's Southwest Grill offers numerous growth opportunities for its employees, including roles such as Assistant Managers, General Managers, and Operating Partners, which come with competitive salaries and benefits. The location in Miami, Florida, specifically at 10660 NW 19th Street, is part of the thriving restaurant scene in Doral, providing a dynamic work environment in a busy and diverse community. Moe's Southwest Grill prides itself on delivering exceptional guest experiences through its commitment to quality, service, and cleanliness. The company emphasizes adhering to operational standards and maintaining a positive, community-recognized workplace culture.

The role of Shift Leader at Moe's Southwest Grill is pivotal in managing the daily operations of the restaurant. This position involves supervising the entire restaurant functionality, with a strong focus on guest satisfaction, team development, food safety, and operational excellence. The Shift Leader ensures that guests receive top-quality service and food, fostering an environment where customers feel valued and are motivated to return. They also play a crucial role in overseeing team members, providing clear direction, ongoing feedback, and cultivating a workplace known for its positive reputation in the local community. The Shift Leader is responsible for enforcing sanitary and safety standards, managing inventory and food flow to reduce waste and optimize quality, and ensuring compliance with Moes and Sterling operational procedures.

Additionally, the Shift Leader holds accountability for the security and safety of guests, team members, and company assets. This position requires effective shift management skills and the ability to coordinate multiple activities and employees simultaneously to meet the restaurant's operational goals. Moe's Southwest Grill offers competitive pay, ranging from $16 to $20 per hour plus tips, and highlights no late-night shifts, which contributes to a balanced work-life schedule. With clear advancement pathways to Assistant Manager positions starting at $45,000 and upward movement to General Manager and Operating Partner roles, employees have tangible career growth options within the company.

This position demands leadership qualities such as self-discipline, strong initiative, excellent communication, and multitasking abilities. The ideal candidate will also be able to supervise a team of 15-25 members effectively, motivating and guiding them to achieve high performance and meet guest satisfaction goals. Overall, working as a Shift Leader at Moe's Southwest Grill offers an enriching career with a reputable brand, a supportive team environment, opportunities for professional development, and fair compensation.