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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Tasty Chick'n is a dynamic and customer-focused restaurant brand dedicated to providing delicious and high-quality food in a welcoming environment. Known for its flavorful menu and commitment to exceptional service, Tasty Chick'n has cultivated a strong reputation in the fast-casual dining industry. The establishment prioritizes operational excellence, employee development, and customer satisfaction while maintaining the highest standards of food safety and facility maintenance. Operating under a clear set of guiding values, Tasty Chick'n aims to create a positive workplace culture where employees thrive and customers enjoy memorable dining experiences. The company emphasizes teamwork, respect, and continuous improvement, making it a... Show More
Job Requirements
- must be able to work a flexible schedule, including days, nights, weekends, and holidays as needed to meet business demands
- willingness to travel to other locations for training, meetings, or support as business dictates
- servsafe certification preferred
- minimum of one year experience in restaurant operations, food service management, or equivalent combination of education and experience
- proven track record of success in a supervisory role within the restaurant or retail environment
- experience in training and developing employees
- familiarity with point-of-sale (pos) systems and restaurant management software
- previous experience in inventory management and cost control practices
- exposure to marketing initiatives and promotional activities
- strong communication and leadership skills
- ability to resolve conflicts effectively
- good time management and attention to detail
Job Qualifications
- ServSafe certification preferred
- additional food safety certifications are a plus
- Training in customer service and conflict resolution is advantageous
- Minimum of one year experience in restaurant operations, food service management, or equivalent combination of education and experience
- Proven track record of success in a supervisory role within the restaurant or retail environment
- Experience in training and developing employees, showcasing the ability to enhance team performance and productivity
- Familiarity with point-of-sale (POS) systems and restaurant management software to streamline operations and improve customer service
- Previous experience in inventory management and cost control practices to support profitability and efficiency
- Exposure to marketing initiatives and promotional activities to enhance sales and customer engagement
- Continuous improvement mindset, actively seeking opportunities for personal and team development through workshops, seminars, or online courses
- Participation in industry-related professional organizations or networking groups that enhance knowledge of current trends and best practices in the restaurant industry
Job Duties
- Demonstrate Tasty Chick'n's guiding values while assisting the restaurant general manager in building high-performing employees by training, coaching, and recognizing A+ talent utilizing Tasty Chick'n's tools and processes
- Execute the performance management process consistently to ensure employees are set up for success and held accountable
- Partner with the restaurant general manager to resolve all employee relations activities while maintaining legal compliance in the restaurant
- Work a schedule to ensure that all day parts are being observed, i.e., opening, lunch, dinner, overnight, and weekends
- Drive a customer-focused culture by serving as a role model in resolving serious customer issues
- Coach and assist the restaurant general manager in holding all service team members accountable for core operational procedures through the use of the OSM and company systems
- Assist the restaurant general manager in monitoring metrics and inventory management
- Ensure that food safety standards are met through direct observation while running shifts
- Partner with the general manager to ensure that restaurant projections and marketing initiatives are in place and being implemented
- Partner with the restaurant general manager to analyze inventory and controllables on a continual basis and take specific corrective action to meet or achieve margin and cost of goods targets
- Assist the restaurant general manager in ensuring that the restaurant is compliant with federal, state, and local requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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