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Shift Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
401(k) Plan
Training and Development

Job Description

This job posting is for employment at a restaurant independently owned and operated by a franchisee of Denny's. Denny's is a well-established American diner-style restaurant chain known for its welcoming atmosphere and commitment to serving satisfying meals any time of day or night. The franchisee maintains operational independence, which means they are responsible for all employment-related decisions and policies, including hiring, firing, discipline, supervision, staffing, and scheduling. This creates a unique opportunity to work in a vibrant, customer-focused environment that values local management and personalized employee engagement.

Working at this Denny's franchise means being part of a team that values passion for food and exceptional customer service. If you have a genuine love for serving others and a desire to contribute to a memorable dining experience, this role offers a fulfilling career path. The restaurant manager position is integral to the daily success of the diner, as it combines leadership, operational oversight, and hospitality excellence.

As a Restaurant Manager, you will provide more than just a meal for guests; you will create an experience that transcends food quality, focusing on how guests feel throughout their visit—from the moment they walk in to the time they leave. Managing a restaurant requires strong leadership skills, the ability to oversee multiple facets of operations, and a deep commitment to customer satisfaction. You will be responsible for ensuring efficient execution of restaurant operations and for managing the staff to deliver superior service consistently. Your role will also involve fostering a welcoming environment that upholds the brand’s reputation and enhances guest loyalty.

This position requires a hands-on approach and the ability to juggle various priorities under a dynamic restaurant setting. You will motivate your team toward achieving daily operational goals and maintaining high service standards. Additionally, you will play a key role in training and developing employees, monitoring inventory and supplies, managing schedules, and ensuring compliance with health and safety regulations. You will be at the forefront of resolving customer concerns and ensuring every guest leaves satisfied, which is essential in a competitive industry.

The restaurant is committed to equal employment opportunity and does not discriminate based on age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran status, or any other legally protected characteristics. This inclusive approach reflects the values of both the franchisee and the larger Denny's brand.

In summary, this role is ideal for someone who thrives in a fast-paced environment and is passionate about food service leadership. As Restaurant Manager, you will have the autonomy to influence the restaurant’s success positively while being supported by a recognized brand known for hospitality and quality diner experiences. This position provides an opportunity for professional growth in the restaurant industry and to be part of a team that truly cares about each guest’s dining experience.

Job Requirements

  • high school diploma or equivalent
  • prior experience managing a restaurant or food service location
  • ability to work flexible hours including nights, weekends, and holidays
  • strong organizational and multitasking abilities
  • customer-focused mindset
  • ability to lead and motivate a team

Job Qualifications

  • experience in restaurant management or related field
  • strong leadership and team management skills
  • excellent communication and interpersonal skills
  • knowledge of food safety and health regulations
  • ability to handle customer service issues effectively
  • proficient in scheduling and inventory management

Job Duties

  • overseeing restaurant operations execution and management of staff
  • demonstrating a strong commitment to hospitality and guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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