Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
competitive salary
Daytime hours

Job Description

Anna's House is a cherished local restaurant renowned for its vibrant atmosphere and scratch-made meals that delight patrons during breakfast and lunch. Known for its dedication to quality food and an inviting environment, Anna's House has become a community favorite where guests experience more than just a meal—they enjoy warmth, comfort, and the spirit of genuine hospitality. As an establishment, Anna's House is committed to excellence not only in its offerings but also in its workplace culture. The company values teamwork, growth, and fostering a supportive and family-like environment for its employees. Recognizing the importance of work-life balance, Anna's House offers daytime hours, making it an ideal workplace for those who thrive in a positive, energetic setting without the late-night demands common in the hospitality industry.

The Shift Supervisor role at Anna's House is not just an ordinary supervisory position—it's a career-building opportunity designed for emerging leaders passionate about both front-of-house (FOH) and heart-of-house (HOH) operations. This role invites candidates with a blend of hospitality skills and a desire for growth into management. Serving as a pivotal team member, the Shift Supervisor will oversee daily operations to ensure seamless service from the moment the first guest arrives until the last plate is cleared, embodying the restaurant’s commitment to timely, quality service.

In this role, you will lead purposefully by managing and motivating a diverse team. You will mentor and develop staff, enhancing their skills while fostering a cohesive and collaborative work environment. With your unique experience in both FOH and HOH, you’ll act as the vital connection between the kitchen and dining room teams, ensuring smooth communication and operational harmony. As a guest experience champion, your priority will be to make sure every visitor leaves satisfied, addressing feedback promptly and going above and beyond to create memorable dining moments.

Operational excellence is another core aspect of the position. You'll support inventory management functions, uphold stringent food safety and cleanliness standards, and assist in scheduling to optimize operational efficiency. Problem-solving skills are essential, as you will proactively tackle challenges to maintain smooth operations throughout your shifts. Acting as a brand ambassador, you will live and breathe the values of Anna's House—quality, warmth, and community involvement—ensuring these principles shine in every day-to-day action.

Beyond the responsibilities, this role offers unique benefits such as daytime-only schedules, competitive compensation tailored to experience, and comprehensive benefits including health, dental, and vision insurance, paid time off, and employee discounts. More importantly, it offers a pathway for career advancement in a growing company that truly values and invests in its people. For energetic, organized, and personable individuals who are passionate about hospitality and are looking to take their leadership skills to the next level, the Shift Supervisor position at Anna's House presents a compelling opportunity to grow professionally while contributing meaningfully to a beloved local institution.

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of leadership experience in a restaurant setting
  • Experience in both front-of-house and heart-of-house roles
  • Excellent communication skills
  • Strong organizational and multitasking abilities
  • Dependability and punctuality
  • Ability to work early morning shifts
  • Positive attitude and leadership potential

Job Qualifications

  • 1-2 years of restaurant leadership experience beyond supervisory roles
  • Proven experience in both front-of-house and heart-of-house roles
  • Strong verbal and written communication skills
  • Excellent organizational skills
  • Ability to remain calm under pressure
  • Passion for hospitality and connecting with guests and team members
  • Positive and proactive approach to problem-solving and team building
  • Comfortable working early morning shifts

Job Duties

  • Oversee daily operations to ensure seamless service
  • Help train, mentor, and motivate front-of-house and heart-of-house teams
  • Ensure guest satisfaction by handling feedback and enhancing dining experiences
  • Support inventory management and maintain food safety and cleanliness standards
  • Assist with scheduling to optimize operational efficiency
  • Foster strong communication between kitchen and dining room teams
  • Proactively address operational challenges

Job Criteria

Experience

Mid Level (3-7 years)


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