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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Training and Development
Job Description
Tasty Chick'n is a dynamic and rapidly growing restaurant brand committed to delivering exceptional fast-casual dining experiences. With a focus on high-quality food, outstanding customer service, and operational excellence, Tasty Chick'n has established itself as a brand that resonates with customers seeking flavorful, poultry-based meals served in a welcoming environment. The company emphasizes a culture centered on its Guiding Values, which foster teamwork, accountability, and continuous improvement among its team members. As an innovative player in the restaurant industry, Tasty Chick'n prioritizes food safety, facility maintenance, and financial accountability to maintain and enhance its reputation for excellence.
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Job Requirements
- Minimum of one year experience in restaurant operations or food service management
- proven supervisory experience
- ability to train and develop employees
- flexible schedule availability including nights, weekends, and holidays
- willingness to travel for training and meetings
- ServSafe certification preferred
- familiarity with POS and restaurant management software
- strong problem-solving and leadership abilities
- excellent communication skills
- capability to manage inventory and cost control
- knowledge of food safety standards
Job Qualifications
- ServSafe certification preferred
- training in customer service and conflict resolution is advantageous
- minimum of one year experience in restaurant operations, food service management, or equivalent combination of education and experience
- proven track record of success in a supervisory role within the restaurant or retail environment
- experience in training and developing employees
- familiarity with point-of-sale (POS) systems and restaurant management software
- previous experience in inventory management and cost control practices
- exposure to marketing initiatives and promotional activities
- continuous improvement mindset
- participation in industry-related professional organizations or networking groups
- must be able to work a flexible schedule including days, nights, weekends, and holidays
- willing to travel to other locations for training, meetings, or support
Job Duties
- Demonstrate Tasty Chick'n's Guiding Values while assisting the Restaurant General Manager in building high-performing employees by training, coaching, and recognizing A+ talent utilizing Tasty Chick'n's tools and processes
- Execute the Performance Management process consistently to ensure employees are set up for success and held accountable
- Partner with the Restaurant General Manager to resolve all employee relations activities while maintaining legal compliance in the restaurant
- Work a schedule to ensure that all day parts are being observed, i.e., opening, lunch, dinner, overnight, and weekends
- Drive a customer-focused culture by serving as a role model in resolving serious customer issues
- Coach and assist the Restaurant General Manager in holding all service team members accountable for core operational procedures through the use of the OSM and Company systems
- Assist the Restaurant General Manager in monitoring metrics and inventory management
- Ensure that food safety standards are met through direct observation while running shifts
- Partner with the General Manager to ensure that restaurant projections and marketing initiatives are in place and being implemented
- Partner with the Restaurant General Manager to analyze inventory and controllables on a continual basis and take specific corrective action to meet or achieve margin and cost of goods targets
- Assist the Restaurant General Manager in ensuring that the restaurant is compliant with federal, state, and local requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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