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Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Free Meal Every Shift
Paid Time Off
flexible schedules
tuition reimbursement and scholarship opportunities
Employee Discounts
KFC Foundation programs

Job Description

KFC, a globally recognized fast-food restaurant chain known for its iconic fried chicken, is renowned for delivering quality food and exceptional customer service. Rooted in a rich history of innovation and community involvement, KFC operates thousands of locations worldwide, catering to diverse customers with its unique blend of flavor and hospitality. KFC is committed to fostering a work environment where every team member feels valued and empowered to grow professionally. With a focus on leadership development and operational excellence, KFC provides a dynamic workplace where employees can build rewarding careers. This role is a part-time or full-time leadership opportunity with... Show More

Job Requirements

  • 1+ year of restaurant or retail experience (shift leadership experience preferred)
  • Strong leadership and communication skills
  • A working knowledge of basic math and comfort with using a POS system
  • Commitment to upholding health, food safety, and cleanliness standards
  • Availability to work a flexible schedule including days, nights, weekends, and holidays
  • Must be at least 18 years old
  • Dependable transportation
  • Ability to lift up to 50 lbs, stand for long periods, and work in a fast-paced setting
  • ServSafe Certification (or ability to obtain)
  • Authorization to work in the U.S.

Job Qualifications

  • 1+ year of restaurant or retail experience (shift leadership experience preferred)
  • Strong leadership and communication skills
  • A working knowledge of basic math and comfort with using a POS system
  • Commitment to upholding health, food safety, and cleanliness standards
  • Availability to work a flexible schedule including days, nights, weekends, and holidays
  • Must be at least 18 years old and have dependable transportation
  • Ability to lift up to 50 lbs, stand for long periods, and work in a fast-paced setting
  • ServSafe Certification (or ability to obtain)
  • Reliable transportation and authorization to work in the U.S.

Job Duties

  • Lead shifts with energy, confidence, and a people-first mindset
  • Guide team members through their responsibilities, making sure everyone understands their roles and performs at their best
  • Deliver exceptional guest experiences by modeling warm, friendly service and resolving issues on the spot
  • Offer timely coaching, feedback, and recognition to encourage growth and engagement
  • Ensure food quality, order accuracy, and cleanliness standards are met every shift
  • Execute the KFC Connect Success Routine to maintain high service standards and operational consistency
  • Supervise safe food handling, proper rotation, cooking, and storage procedures
  • Keep the restaurant secure and compliant by following all safety, cash handling, and labor policies
  • Provide insights to the RGM and assistant manager on team performance, staffing needs, and guest feedback
  • Assist in hiring and onboarding new team members by screening candidates and participating in training
  • Support inventory and labor management during shifts to help maximize profitability

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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