
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401(k) retirement plan
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for crafting the world's finest coffee and creating meaningful moments with every cup. Founded in 1971, Starbucks has grown from a single store in Seattle, Washington, to a global powerhouse with thousands of locations worldwide. The company prides itself on fostering a warm and welcoming environment where customers come not just for coffee, but for connection and community. Starbucks emphasizes quality, innovation, and ethical sourcing practices, aiming to be a responsible corporate citizen while providing an exceptional customer experience.
Starbucks is currently seeking passionate and dedicated professionals to join its team as Shift Supervisors. This role is pivotal in maintaining Starbucks' reputation for excellent customer service and high-quality products. As a Shift Supervisor, you will not only oversee daily store operations but also lead by example, inspiring your team to deliver outstanding experiences for every guest. You will be responsible for creating a welcoming space in your coffeehouse, where every shift presents an opportunity to brighten someone's day.
This position requires a combination of leadership, operational expertise, and a genuine passion for coffee and customer service. The Shift Supervisor will ensure that store operating policies and standards are consistently met, including quality beverage and food preparation, cash handling, and maintaining store safety and security. You will coach and prepare your team in adherence to standard recipes or customized customer requests, ensuring the Starbucks quality standards remain uncompromised.
Starbucks is deeply invested in the growth and development of its partners. As a Shift Supervisor, you will benefit from developmental experiences that empower your journey within the company and the industry at large. In addition to career growth opportunities, Starbucks offers industry-leading benefits such as comprehensive healthcare plans, paid parental leave, paid vacation, and access to tuition coverage for a first-time bachelor's degree through the Starbucks College Achievement Plan in partnership with Arizona State University. Other benefits include dental and vision insurance, life and disability insurance, retirement plans with employer match, emergency savings incentives, and various resources to support financial and personal well-being.
Beyond the tangible benefits, working at Starbucks means being part of a community focused on inclusivity and support. Starbucks is an equal opportunity employer committed to diversity and providing reasonable accommodations to applicants with disabilities. Partners have access to programs that foster a supportive work environment, including backup care and assistance for educational and family needs. The company also complies with all applicable labor laws relating to employee leave and benefits.
In summary, the Shift Supervisor role at Starbucks offers a unique blend of leadership, customer service, operational management, and personal growth within a globally respected coffee company. It is an opportunity to make a meaningful impact while advancing your career in an environment that values its partners and the communities they serve.
Starbucks is currently seeking passionate and dedicated professionals to join its team as Shift Supervisors. This role is pivotal in maintaining Starbucks' reputation for excellent customer service and high-quality products. As a Shift Supervisor, you will not only oversee daily store operations but also lead by example, inspiring your team to deliver outstanding experiences for every guest. You will be responsible for creating a welcoming space in your coffeehouse, where every shift presents an opportunity to brighten someone's day.
This position requires a combination of leadership, operational expertise, and a genuine passion for coffee and customer service. The Shift Supervisor will ensure that store operating policies and standards are consistently met, including quality beverage and food preparation, cash handling, and maintaining store safety and security. You will coach and prepare your team in adherence to standard recipes or customized customer requests, ensuring the Starbucks quality standards remain uncompromised.
Starbucks is deeply invested in the growth and development of its partners. As a Shift Supervisor, you will benefit from developmental experiences that empower your journey within the company and the industry at large. In addition to career growth opportunities, Starbucks offers industry-leading benefits such as comprehensive healthcare plans, paid parental leave, paid vacation, and access to tuition coverage for a first-time bachelor's degree through the Starbucks College Achievement Plan in partnership with Arizona State University. Other benefits include dental and vision insurance, life and disability insurance, retirement plans with employer match, emergency savings incentives, and various resources to support financial and personal well-being.
Beyond the tangible benefits, working at Starbucks means being part of a community focused on inclusivity and support. Starbucks is an equal opportunity employer committed to diversity and providing reasonable accommodations to applicants with disabilities. Partners have access to programs that foster a supportive work environment, including backup care and assistance for educational and family needs. The company also complies with all applicable labor laws relating to employee leave and benefits.
In summary, the Shift Supervisor role at Starbucks offers a unique blend of leadership, customer service, operational management, and personal growth within a globally respected coffee company. It is an opportunity to make a meaningful impact while advancing your career in an environment that values its partners and the communities they serve.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards
- Experience preparing and coaching food and beverage preparation
- Experience delegating tasks to employees
- Ability to learn quickly
- Ability to communicate effectively
Job Qualifications
- Six months of experience interacting directly with customers
- Six months of experience delegating tasks or coordinating team work
- Ability to direct the work of others
- Strong interpersonal and oral communication skills
- Knowledge of the retail environment
- Ability to work collaboratively as part of a team
- Capacity to build relationships and foster connection
Job Duties
- Lead shifts to ensure operational excellence and customer satisfaction
- Coach and prepare food and beverages according to standard and customized recipes
- Delegate and coordinate tasks among team members
- Maintain store safety, security, and cleanliness standards
- Handle cash operations accurately and efficiently
- Foster a positive and inclusive team environment
- Monitor adherence to store policies and quality standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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