Shift Supervisor

Hamden, CT, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Job Description

KFC is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to delivering high-quality food and exceptional customer experiences. Founded by Colonel Harland Sanders, KFC has grown into one of the world's most popular quick-service restaurants, operating thousands of locations internationally. The brand is renowned for its secret blend of 11 herbs and spices, which remains a closely guarded secret and a key differentiator in the fast-food industry. KFC emphasizes not only great taste but also a welcoming atmosphere, fast service, and rigorous standards of food safety and hygiene.

The Shift Supervisor r... Show More

Job Requirements

Previous experience in a supervisory or leadership role within the food service industry
strong communication and interpersonal skills
ability to manage multiple tasks in a fast-paced environment
commitment to upholding KFC's standards and values

Job Qualifications

Previous experience in a supervisory or leadership role within the food service industry
strong communication and interpersonal skills
ability to manage multiple tasks in a fast-paced environment
commitment to upholding KFC's standards and values

Job Duties

Team leadership: foster a respectful and collaborative team environment by effectively communicating shift priorities, goals, and results
support the training and development of crew members, providing coaching and feedback as needed
operational excellence: ensure adherence to KFC's operational standards, including food safety and quality
manage food preparation and cleaning processes with speed and accuracy
guest experience: deliver exceptional customer service by ensuring friendly interactions, maintaining cleanliness, and serving hot and fresh meals
decision-making & problem-solving: quickly assess and resolve operational challenges that arise during the shift, ensuring smooth restaurant operations
inventory & cash management: monitor product levels and minimize waste while ensuring accurate cash handling procedures
safety & compliance: enforce safety and sanitation guidelines, ensuring compliance with local regulations and KFC's standards
performance tracking: monitor team performance, identifying areas for improvement and recognizing achievements

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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