
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Paid sick time
Holiday pay
401(k) retirement plan
Discounted company stock program
Tuition coverage
student loan management resources
backup care
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting some of the world’s finest coffee and creating meaningful moments with every cup served. Established as a leader in the specialty coffee industry, Starbucks is celebrated not only for its premium coffee but also for its warm, welcoming spaces where customers can connect, relax, and enjoy high-quality beverages and food products. With thousands of stores worldwide, Starbucks is committed to excellence, innovation, and fostering a sense of community in every coffeehouse. The company values diversity, equity, and inclusion and strives to maintain an environment that supports personal growth and professional development for all partners (employees).
As a shift supervisor at Starbucks, you will play a vital leadership role in ensuring that each shift runs smoothly and that your coffeehouse continues to be a welcoming and inclusive environment for both customers and partners. This role demands not only mastery of the craft of coffee preparation but also the ability to lead with heart and purpose. You will be responsible for managing daily store operations, coaching and supporting your partners, and delivering quality customer service that enhances the Starbucks experience. This position requires a blend of strong interpersonal skills, effective communication, team collaboration, and an understanding of store safety and security policies.
Your responsibilities will include maintaining high standards of beverage and food quality, delegating tasks effectively, and ensuring compliance with store operating policies. You will be empowered through developmental experiences designed to enhance your leadership capabilities and grow your career within the company. Starbucks offers industry-leading benefits and encourages continuous learning through initiatives such as the Starbucks College Achievement Plan, providing 100% tuition coverage for a first-time bachelor’s degree via Arizona State University’s online program.
Starbucks is committed to supporting its partners with comprehensive benefits including medical, dental, and vision insurance, life insurance options, paid parental leave, vacation and sick time accrual, and financial well-being tools. This role embodies the company’s dedication to creating a positive impact through meaningful work, every day, in a setting that fosters connection and community. As a Starbucks shift supervisor, you will not only lead operational excellence but also contribute to a culture of care and respect within your team and for every customer who walks through the door.
As a shift supervisor at Starbucks, you will play a vital leadership role in ensuring that each shift runs smoothly and that your coffeehouse continues to be a welcoming and inclusive environment for both customers and partners. This role demands not only mastery of the craft of coffee preparation but also the ability to lead with heart and purpose. You will be responsible for managing daily store operations, coaching and supporting your partners, and delivering quality customer service that enhances the Starbucks experience. This position requires a blend of strong interpersonal skills, effective communication, team collaboration, and an understanding of store safety and security policies.
Your responsibilities will include maintaining high standards of beverage and food quality, delegating tasks effectively, and ensuring compliance with store operating policies. You will be empowered through developmental experiences designed to enhance your leadership capabilities and grow your career within the company. Starbucks offers industry-leading benefits and encourages continuous learning through initiatives such as the Starbucks College Achievement Plan, providing 100% tuition coverage for a first-time bachelor’s degree via Arizona State University’s online program.
Starbucks is committed to supporting its partners with comprehensive benefits including medical, dental, and vision insurance, life insurance options, paid parental leave, vacation and sick time accrual, and financial well-being tools. This role embodies the company’s dedication to creating a positive impact through meaningful work, every day, in a setting that fosters connection and community. As a Starbucks shift supervisor, you will not only lead operational excellence but also contribute to a culture of care and respect within your team and for every customer who walks through the door.
Job Requirements
- Six months of experience interacting with and fulfilling customer requests
- Six months of experience delegating or coordinating tasks of two or more employees
- Ability to maintain regular and consistent attendance and punctuality
- Availability to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Ability to meet store operating policies and standards including cash handling and safety
- Ability to prepare and coach food and beverages to standard or customized recipes
Job Qualifications
- At least six months of experience in customer-facing roles
- Experience delegating tasks or coordinating work of others
- Ability to direct the work of others
- Strong interpersonal and communication skills
- Knowledge of the retail environment
- Ability to learn quickly
- Ability to work as part of a team
- Ability to build relationships
Job Duties
- Maintain regular and consistent attendance and punctuality
- Work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Provide quality beverages and food products according to standard or customized recipes
- Handle cash and ensure store safety and security
- Delegate tasks and coordinate work of two or more employees
- Coach team members on preparation standards
- Foster a welcoming and inclusive environment for customers and partners
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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