SHIFT SUPERVISOR

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established and reputable company in the food service and retail industry, known for its commitment to quality products and excellent customer service. As a family-owned business, Braum's operates several stores that combine a grocery market, a restaurant, and a dairy store, thus providing a unique and comprehensive shopping and dining experience. This diversity enables the company to cater to a wide range of customer needs, from fresh groceries and homemade bakery items to fast, delicious meals at their restaurant counters. Braum's dedication to excellence and community presence has made it a trusted name for customers seeking quality food and friendly service. The company takes pride in its welcoming atmosphere and its ability to provide job opportunities that promote career growth and personal development among its employees.

The role of Shift Supervisor at Braum's is a pivotal position designed to ensure the smooth operation of the store during assigned shifts. The Shift Supervisor works closely with the Assistant Manager and is directly responsible for leading and supporting the team members, ensuring that customer satisfaction remains a top priority, and enhancing sales performance. This role requires individuals who thrive in a fast-paced environment and possess strong leadership qualities to motivate their team effectively.

Shift Supervisors at Braum's execute the company’s brand strategy by promoting its vision, mission, and values, which directly impacts the overall customer experience. They teach, coach, and provide leadership to store crew members to maximize their potential and maintain high standards for food quality and customer service. The Shift Supervisor actively oversees shift operations, including food service areas, the grocery market, and fountain sales, ensuring all areas are efficient and meet company expectations.

In addition to store operations, the Shift Supervisor plays a key role in managing inventory and supply levels, kitchen equipment maintenance, and ensuring compliance with safety and cleanliness standards. This hands-on management helps maintain the high-quality environment and operational efficiency that Braum's customers expect.

The position offers an attractive hourly compensation rate between $14.50 and $15.00, which equates to an annual salary range of approximately $35,500 to $37,000, making it a well-compensated role within the company. The work schedule follows a rotating three-week schedule, typically involving a 45-hour workweek, with shifts from 5:30 am to 3:00 pm.

Ideal candidates for this role demonstrate a customer-focused mindset and exhibit a strong work ethic with an emphasis on integrity. They must have the ability to train, develop, and interact positively with all team members, fostering an environment of trust and teamwork that drives store success. Effective communication skills and the ability to adapt to changing store conditions and customer needs are essential. Shift Supervisors must be organized, detail-oriented, and capable of following established procedures consistently.

This position requires at least one year of relevant experience, ideally in retail or food service, and a minimum education level of a high school diploma or GED. Candidates must be at least 21 years old to qualify for this role.

Braum's is dedicated to providing its employees with comprehensive benefits, including medical, dental, and vision insurance, 401k retirement planning with company matching, short-term disability insurance, paid vacations, and product discounts, emphasizing the company's commitment to supporting its workforce. As an equal opportunity employer, Braum's ensures a fair hiring process and requires a criminal background check and job-fit assessment to maintain workplace safety and integrity.

Overall, the Shift Supervisor position at Braum's offers a dynamic leadership opportunity within a respected and community-focused company, providing a pathway for career advancement while maintaining a strong commitment to employee welfare and customer satisfaction.

Job Requirements

  • High school diploma or G.E.D.
  • Minimum 1 year experience in relevant field
  • Must be at least 21 years old
  • Ability to communicate effectively
  • Strong work ethic with high standards for integrity
  • Ability to follow established practices and procedures
  • Ability to lead, train and develop a team
  • Ability to adapt and respond to changing needs

Job Qualifications

  • High school diploma or G.E.D.
  • At least 1 year of relevant experience in retail or food service
  • Customer focus
  • Positive approach to training and developing team members
  • Ability to build a successful team by building an environment of trust
  • Ability to adapt to customer and employee needs as well as store environment conditions
  • Effective communication skills with leadership team members
  • Organized and detailed oriented
  • Retail experience
  • Must be at least 21 years old

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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