Shift Supervisor

Suffolk, VA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development programs

flexible scheduling

Job Description

Tasty Chick'n is a dynamic and rapidly growing restaurant brand that specializes in delivering high-quality chicken dishes in a friendly and efficient dining environment. Known for its commitment to excellence, Tasty Chick'n combines a passion for food with an outstanding customer experience. The company upholds strong guiding values that emphasize integrity, teamwork, and customer satisfaction, ensuring every guest leaves with a memorable experience. With a focus on innovation and continuous improvement, Tasty Chick'n’s operational philosophy is grounded in supporting their employees and maintaining high standards in food safety, customer service, and financial performance.

The Shift Supervisor role at Tas... Show More

Job Requirements

Minimum one year experience in restaurant operations or equivalent
ability to work flexible schedules including nights, weekends, and holidays
willingness to travel for training or meetings
ability to lift up to 20 pounds and stand for long periods
knowledge of food safety regulations
strong communication skills
proficiency with computer software and POS systems
ability to manage inventory and financial controls
commitment to customer-focused service
valid food safety certification preferred

Job Qualifications

ServSafe certification preferred
training in customer service and conflict resolution advantageous
minimum one year experience in restaurant operations or food service management
proven supervisory success in restaurant or retail
experience in employee training and development
knowledge of point-of-sale systems and restaurant management software
experience in inventory management and cost control
exposure to marketing initiatives
continuous improvement mindset
participation in professional organizations
strong leadership and communication skills
ability to resolve conflicts
excellent time management and attention to detail

Job Duties

Demonstrate Tasty Chick'n's guiding values by training, coaching, and recognizing A+ talent
execute the performance management process consistently to hold employees accountable
partner with the General Manager to resolve employee relations with legal compliance
work a schedule covering all day parts including opening, lunch, dinner, overnight, and weekends
role model in resolving serious customer issues
hold service team accountable for operational procedures
assist in monitoring metrics and inventory management
ensure food safety standards are met during shifts
partner with General Manager to implement marketing initiatives and ensure sales goals are met
analyze inventory and controllable costs to meet margin and cost targets
ensure compliance with federal, state, and local requirements

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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