Shift Supervisor

Central Florida KFC Inc dba KFC is a prominent franchise operator within the fast-food industry, specifically known for its dedication to serving quality fried chicken and other quick-service meal options. Operating multiple locations including the one in The Villages, Florida, this establishment prides itself on offering an excellent customer experience while creating a supportive and dynamic work environment for its staff. As part of the larger KFC brand, the franchise leverages a strong global reputation combined with localized management and operational practices designed to meet community needs and expectations. Each restaurant functions as a vibrant hub where team members collaborate to deliver fresh, delicious meals with speed and friendliness, ensuring customers leave satisfied every time.

Central Florida KFC Inc is actively seeking motivated and capable individuals to step into the role of Shift Supervisor (Shift Lead) at their The Villages location. This role is essential for maintaining smooth operations during shifts by providing effective leadership to team members, managing employee performance, and maintaining high standards in food quality and customer service. The position is ideal for those who enjoy working in a fast-paced environment and aspire to develop their leadership skills further within the restaurant industry. As Shift Supervisor, you will take on the responsibility of executing the Manager-In-Charge (MIC) success routine and ensuring that tasks related to people management, customer satisfaction, and service excellence are completed efficiently. This role requires problem-solving skills, decisiveness, and the ability to motivate and guide team members to meet the restaurant's standards.

The employment opportunity offered by Central Florida KFC Inc is not only a job but a potential career path. The company supports growth through coaching, leadership direction, and opportunities to move into salaried management positions. Full-time employees enjoy benefits such as paid time off, a 401(k) plan with company matching, and the chance to earn bonuses based on store performance, enhancing both job satisfaction and financial rewards. The culture at Central Florida KFC is team-oriented, emphasizing excellent communication, customer engagement, and a passion for working alongside people.

The Shift Supervisor role encompasses a wide range of responsibilities including overseeing shift operations, ensuring food safety and quality, managing schedules, supporting team members through training and feedback, and collaborating with the Restaurant General Manager (RGM) to improve store profitability by monitoring labor and inventory. The ideal candidate will be someone who can effectively handle customer complaints, maintain a safe and clean work environment, and lead by example. The position also requires physical stamina including standing, walking, lifting up to 50 pounds, and performing cleaning duties. A valid driver's license and reliable transportation are necessary for this role as well.

In summary, Central Florida KFC Inc offers an inclusive, supportive work environment with extensive opportunities for advancement. The Shift Supervisor position is a perfect fit for individuals who want to lead, learn, and grow within a well-established fast food franchise. If you possess basic math and reading skills, are at least 18 years old, and meet the physical and operational requirements outlined, this could be the start of a rewarding career in restaurant management at a trusted and recognized brand.