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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Free Meal Every Shift
paid time off (PTO)
flexible schedules
Tuition Reimbursement
Scholarship Opportunities
Employee Discounts
KFC Foundation programs
Free college tuition
Savings Match Program
Hardship assistance
Job Description
KFC is one of the most recognized fast-food restaurant chains globally, known for its signature fried chicken and commitment to delivering a consistent, high-quality customer experience. Founded in 1930, KFC has grown into a global brand with thousands of locations worldwide, serving millions of customers daily. The brand prides itself on creating a welcoming environment, excellent food quality, and exceptional customer service. KFC is part of Yum! Brands, a renowned leader in the quick-service restaurant industry, and continuously invests in innovation, training, and community engagement to maintain its leadership in the market.
The Shift Supervisor role at KFC... Show More
The Shift Supervisor role at KFC... Show More
Job Requirements
- At least 1 year of restaurant or retail experience
- strong leadership skills
- effective communication skills
- working knowledge of basic math
- ability to operate POS systems
- commitment to health, food safety, and cleanliness standards
- flexible schedule availability
- minimum age of 18 years old
- dependable transportation
- ability to lift up to 50 lbs and stand for long periods
- servsafe certification or ability to obtain
- authorization to work in the U.S.
Job Qualifications
- At least 1 year of restaurant or retail experience, with shift leadership experience preferred
- strong leadership and communication skills
- ability to lead by example and build trust quickly
- working knowledge of basic math and comfort using a POS system
- commitment to upholding health, food safety, and cleanliness standards
- ability to coach and mentor team members effectively
- willingness to work a flexible schedule including days, nights, weekends, and holidays
- servsafe certification or ability to obtain
- reliable transportation
- authorization to work in the U.S.
Job Duties
- Lead shifts with energy, confidence, and a people-first mindset
- guide team members through their responsibilities, making sure everyone understands their roles and performs at their best
- deliver exceptional guest experiences by modeling warm, friendly service and resolving issues on the spot
- offer timely coaching, feedback, and recognition to encourage growth and engagement
- ensure food quality, order accuracy, and cleanliness standards are met every shift
- execute the KFC Connect Success Routine to maintain high service standards and operational consistency
- supervise safe food handling, proper rotation, cooking, and storage procedures
- keep the restaurant secure and compliant by following all safety, cash handling, and labor policies
- provide insights to the RGM and Assistant Manager on team performance, staffing needs, and guest feedback
- assist in hiring and onboarding new team members by screening candidates and participating in training
- support inventory and labor management during shifts to help maximize profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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