The Wendy's Company logo

Shift Manager/Assistant Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Rotating Shifts
Day Shifts
diamond

Benefits

Dental Insurance
Vision Insurance
Employee Discounts
Paid Time Off
Health Insurance
Retirement Plan
performance bonuses

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, innovation, and customer satisfaction. Founded in 1969, Wendy's has grown to become one of the leading names in the quick-service restaurant industry, renowned for its fresh, never frozen beef and a menu that includes a variety of fresh food options. The company prides itself on fostering a vibrant and inclusive workplace culture that encourages growth, leadership, and creativity among its employees. With a strong emphasis on providing exceptional dining experiences, Wendy's continuously seeks to innovate and lead the market with new strategies and solutions that meet the evolving needs of its customers. Working at Wendy's offers an opportunity to be part of a team that values integrity, community involvement, and excellence in all aspects of operations.Join Wendy's as a Shift Manager/Assistant Manager and play a pivotal role in delivering memorable dining experiences while advancing your career in the restaurant industry. This dynamic position places you at the forefront of store operations where you will lead and inspire a motivated team within a fun and fast-paced environment. As a Shift Manager/Assistant Manager, your responsibilities include managing day-to-day operational tasks such as scheduling, inventory control, food safety compliance, and customer service excellence. You will be instrumental in cultivating a high-performance culture that embraces problem-solving, innovation, and empathetic customer interactions. This role offers a unique chance to develop essential leadership skills by coaching, motivating, and guiding your team to achieve overall business goals. You will also be responsible for implementing training protocols, ensuring restaurant cleanliness, and maintaining safety standards. Interacting with customers regularly, you will gather valuable feedback to enhance service quality and operational efficiency continuously. Wendy's provides excellent benefits like dental and vision insurance along with employee discounts, making this an attractive opportunity for motivated professionals committed to growth and success in the hospitality sector. Embrace the challenge and help shape the future of Wendy's while fostering a rewarding and supportive workplace.

Job Requirements

  • high school diploma or equivalent
  • prior experience in the food service or restaurant industry
  • proven leadership or supervisory experience
  • ability to work flexible hours including evenings and weekends
  • strong verbal and written communication skills
  • proficiency in basic computer applications
  • commitment to upholding food safety regulations
  • physical ability to perform restaurant duties such as lifting and standing for extended periods

Job Qualifications

  • previous experience in restaurant management or leadership roles
  • strong leadership and interpersonal skills
  • excellent communication abilities
  • organizational skills for scheduling and inventory management
  • problem-solving capabilities
  • innovative mindset
  • adaptability in fast-paced environments
  • customer-centric approach
  • openness to learning and personal growth

Job Duties

  • oversee daily restaurant operations to ensure smooth service
  • manage team schedules effectively
  • maintain high food safety and cleanliness standards
  • lead, motivate, and coach team members
  • monitor and manage inventory levels
  • implement training for new employees
  • engage with customers to address needs and gather feedback

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef