Shift Manager - Urgently Hiring

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.75 - $19.75
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Applebee's Grill + Bar - Southtown is a renowned establishment within the American casual dining sector, boasting a reputation for providing a welcoming atmosphere and quality food services. Located in Bloomington, MN, this branch is part of the larger Applebee's franchise, known nationwide for its dedication to friendly service, great value, and an enjoyable dining experience for families, friends, and individuals alike. Applebee's Grill + Bar has established itself as a popular community hub where guests can enjoy a variety of American classics in a relaxed, neighborhood setting. Their commitment to excellence extends beyond the dining experience and into their workplace culture, where teamwork, leadership, and growth opportunities are prioritized.

The role of a Shift Manager at Applebee's Grill + Bar - Southtown is a dynamic and vital position integral to the smooth operation of daily restaurant activities. This role offers both full-time and part-time employment options, catering to a variety of schedules and career aspirations. The Shift Manager's primary responsibility is to oversee all operational aspects during their assigned shift, ensuring a high standard of quality, service, and cleanliness. This leadership position requires a hands-on approach—managers are not only supervisors but also active team players who step in as needed to assist with various tasks.

Successful candidates will lead teams by example, fostering a positive work environment and inspiration, all while maintaining a customer-centric focus. Key aspects of the job include managing food quality and safety protocols, facilitating effective internal communication, overseeing inventory control, and maintaining daily cleanliness and maintenance standards. Additionally, the Shift Manager plays a critical role in coaching, training, and managing team members, including schedule coordination, to optimize restaurant performance and employee development.

Shift Managers are also responsible for monitoring operational metrics such as safety, security, and profitability, ensuring that the restaurant meets its targets and maintains a secure and welcoming environment for both staff and patrons. They must communicate effectively with the incoming shift manager to ensure a seamless transition and continued excellence in service delivery. This position offers a unique opportunity for individuals who excel in leadership, multitasking, and customer service to grow within a well-established restaurant brand. Applebee's Grill + Bar - Southtown values initiative, reliability, and a passion for hospitality, providing the right candidates a platform to thrive and contribute to the restaurant's ongoing success.

Job Requirements

  • high school diploma or equivalent
  • previous experience in restaurant or hospitality environment
  • leadership experience
  • ability to work flexible hours including evenings and weekends
  • strong organizational skills
  • effective communication skills
  • ability to work under pressure

Job Qualifications

  • experience in restaurant management or shift supervision
  • strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • knowledge of food safety standards
  • ability to manage inventory and schedules
  • customer service orientation
  • problem-solving skills

Job Duties

  • lead shifts every week
  • ensure customers receive fast, accurate, and friendly service
  • provide leadership to crew and other managers during shifts
  • plan and monitor shift performance
  • take action to meet restaurant standards
  • monitor safety, security, and profitability
  • communicate with next shift manager for smooth transition

Job Criteria

Experience

Mid Level (3-7 years)


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