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Shift Manager - Urgently Hiring

Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.00 - $24.00
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Team-oriented environment
flexible scheduling
recognition programs

Job Description

Border Foods started as a vision between two brothers who wanted to open a Mexican restaurant and has since expanded into one of the largest privately held Taco Bell franchisees in America. With a commitment to a people-first mantra, Border Foods places an emphasis on creating supportive and welcoming environments for both employees and customers. Their organizational culture is built around Core Values including Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. These values are not only words on a wall but are actively practiced and promoted across all levels of the company, from cooks and cashiers to restaurant managers and... Show More

Job Requirements

  • must be at least 18 years of age
  • high school diploma or equivalent
  • ability to sit, stand, bend, lift, and move intermittently during working hours
  • ability to adhere to health, safety, and legal regulations
  • availability to work flexible hours including evenings and weekends

Job Qualifications

  • high school diploma or equivalent
  • experience in food service or hospitality preferred
  • leadership or supervisory experience preferred
  • strong communication skills
  • ability to motivate and support team members
  • strategic thinking and problem-solving skills
  • basic knowledge of health and safety regulations
  • proficiency with point of sale systems preferred
  • ability to handle customer complaints effectively

Job Duties

  • reinforce the Border Foods core values including accountability, integrity, family, excellence, teamwork, and empowerment
  • guide team members ensuring they complete assigned duties and serve safe, quality food in a friendly manner
  • schedule and deploy the team correctly
  • monitor performance and hold team members accountable for standards and expectations
  • ensure quality customer experience by driving fast and friendly service
  • maintain point of sale system by reporting all system failures and verifying download accuracy
  • ensure health and safety standards are met and adhere to all local, state, and federal laws and guidelines
  • create unity in the team by building cross functional relationships
  • respond to team member questions and resolve employee issues in a timely manner
  • provide a safe work environment for team members and customers
  • navigate challenging situations and provide appropriate guidance
  • motivate and support the team through active listening and clear communication
  • handle customer complaints and issues with sincerity and effective solutions
  • instill a recognition culture that fosters a positive work environment
  • develop short term and long-term strategies for restaurant success
  • utilize and interpret profit and loss statements to make financial adjustments
  • source, hire, and develop excellent team members
  • conduct new hire orientation and develop training plans
  • minimize loss through observing cash handling policies and proper training
  • provide learning and development opportunities for team members
  • demonstrate active and timely coaching
  • seek and share ideas to help others succeed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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