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shift manager - Store# 23927, FRANKLIN WEST CENTRAL

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.04 - $27.55
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
discounted stock purchase
Tuition coverage
Student loan management
backup care

Job Description

Starbucks Coffee Company is an internationally recognized coffeehouse chain known for its commitment to crafting the world’s finest coffee and creating meaningful moments in every customer interaction. Founded with a passion for coffee and community, Starbucks has grown into a global brand that values connection, quality, and customer experience. As a leading retailer of specialty coffee, Starbucks operates thousands of stores worldwide, delivering not only exceptional coffee but also fostering a warm and welcoming atmosphere where customers and partners alike can feel at home. The company is deeply invested in the personal and professional growth of its employees, offering a supportive environment where team members, referred to as partners, can thrive, learn, and advance their careers.

The company is currently seeking a dedicated and motivated Shift Manager to join one of its many stores. This role is a pivotal one within the Starbucks team, designed for individuals who aspire to lead with purpose and make a tangible impact in their community. The Shift Manager position offers hands-on experience in managing a high-volume retail operation, providing a unique opportunity to build leadership skills, mentor team members, and contribute to the smooth running of a multi-million dollar business. This is not only a role for managing day-to-day operations but also a chance to prepare for further career advancement within Starbucks. The employment type is typically full-time with competitive compensation based on experience, location, and skills.

This position requires a candidate who is passionate about coffee and customer service, possessing strong organizational, interpersonal, and problem-solving skills. The Shift Manager is entrusted with supervising a team, fostering teamwork and a positive work environment, coaching partners, and upholding Starbucks’ high standards for quality and customer satisfaction. Starbucks emphasizes an entrepreneurial mindset, encouraging Shift Managers to drive sales and engage deeply with both the team and customers to create memorable experiences. The company’s comprehensive benefits package underscores its commitment to employee well-being, including medical, dental, and vision insurance, life insurance options, paid parental leave, vacation accrual, and additional financial and educational benefits.

Beyond the daily responsibilities, Starbucks supports partners through developmental experiences designed to empower and equip them for long-term success within the company. The opportunity to lead in this role allows individuals to develop critical business management skills while contributing to a brand that prioritizes community impact and inclusivity. Starbucks is an equal opportunity employer, committed to diversity and reasonable accommodations for all applicants.

Job Requirements

  • Education background relevant to retail or management preferred
  • Experience in a supervisory role for at least one year
  • Ability to lead and motivate a team
  • Excellent communication skills
  • Strong organizational skills
  • Problem solving abilities
  • Entrepreneurial mindset with a focus on sales

Job Qualifications

  • One year retail or customer service management experience
  • two years preferred or four plus years of US Military service
  • one year supervising the work of others
  • strong organizational skills
  • strong interpersonal skills
  • problem solving skills
  • entrepreneurial mentality with sales experience

Job Duties

  • Lead shifts and ensure smooth store operations
  • supervise and coach team members
  • maintain high standards of customer service
  • manage inventory and supplies
  • handle customer inquiries and resolve issues
  • promote sales and drive business growth
  • ensure compliance with health and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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