
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.96 - $26.95
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan with employer match
Discounted stock purchase program
tuition coverage through College Achievement Plan
Financial well-being tools
backup care
Job Description
Starbucks Coffee Company is a globally recognized leader in the specialty coffee industry, renowned for crafting the world’s finest coffee while fostering a culture of meaningful connections and community engagement. Established as a beacon in the coffeehouse sector, Starbucks not only serves premium coffee but also emphasizes creating warm and welcoming spaces where every visit is an opportunity for connection and joy. Starbucks operates thousands of stores worldwide, committed to sustainable sourcing, community involvement, and innovation in coffee craftsmanship. As a Fortune 500 company with a strong ethos rooted in inclusivity and social responsibility, Starbucks offers a thriving environment for professionals eager to grow their skills and careers within the retail and customer service domain.
The role of the Starbucks shift manager is an exciting leadership opportunity designed for individuals passionate about coffee, customer experience, and team development. The shift manager is a pivotal team leader who ensures the smooth day-to-day operations of the store, promotes a customer-first culture, and inspires the baristas and staff to deliver exceptional service. This role provides hands-on leadership experience, allowing the shift manager to run a multi-million dollar business operation. With comprehensive mentorship, training, and development programs, shift managers gain valuable skills in team building, coaching, and managing a dynamic retail environment. They also play a critical role in crafting a positive and inclusive atmosphere that resonates with the community, making every customer interaction a meaningful moment.
Starbucks prioritizes growth and development, empowering its partners through a blend of practical learning and extensive industry-leading benefits. As a shift manager, you will be prepared for future career advancement opportunities within the company’s expansive network. This role is ideal for individuals with prior retail or customer service management experience who are looking to expand their leadership capabilities in a fast-paced, sales-focused setting. Starbucks values an entrepreneurial mindset, strong problem-solving talents, and excellent interpersonal skills to drive business success and enrich the partner and customer experience.
Additionally, Starbucks offers an inclusive benefits package that supports employee wellbeing and family needs. Benefits include comprehensive health care options such as medical, dental, and vision insurance, life insurance, disability coverage, paid parental leave, vacation accrual, holiday pay, and access to retirement savings programs with employer matching. Unique to Starbucks is the College Achievement Plan, providing 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program, reflecting the company’s investment in partner education and lifelong learning. The shift manager role incorporates competitive base pay reflective of experience, skills, and location, coupled with a dynamic work environment focused on community, respect, and shared success. Starbucks’ commitment to equal employment opportunity and reasonable accommodations underscores its dedication to diversity and inclusion, welcoming all qualified candidates to apply and grow their careers in a supportive, value-driven company environment.
The role of the Starbucks shift manager is an exciting leadership opportunity designed for individuals passionate about coffee, customer experience, and team development. The shift manager is a pivotal team leader who ensures the smooth day-to-day operations of the store, promotes a customer-first culture, and inspires the baristas and staff to deliver exceptional service. This role provides hands-on leadership experience, allowing the shift manager to run a multi-million dollar business operation. With comprehensive mentorship, training, and development programs, shift managers gain valuable skills in team building, coaching, and managing a dynamic retail environment. They also play a critical role in crafting a positive and inclusive atmosphere that resonates with the community, making every customer interaction a meaningful moment.
Starbucks prioritizes growth and development, empowering its partners through a blend of practical learning and extensive industry-leading benefits. As a shift manager, you will be prepared for future career advancement opportunities within the company’s expansive network. This role is ideal for individuals with prior retail or customer service management experience who are looking to expand their leadership capabilities in a fast-paced, sales-focused setting. Starbucks values an entrepreneurial mindset, strong problem-solving talents, and excellent interpersonal skills to drive business success and enrich the partner and customer experience.
Additionally, Starbucks offers an inclusive benefits package that supports employee wellbeing and family needs. Benefits include comprehensive health care options such as medical, dental, and vision insurance, life insurance, disability coverage, paid parental leave, vacation accrual, holiday pay, and access to retirement savings programs with employer matching. Unique to Starbucks is the College Achievement Plan, providing 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program, reflecting the company’s investment in partner education and lifelong learning. The shift manager role incorporates competitive base pay reflective of experience, skills, and location, coupled with a dynamic work environment focused on community, respect, and shared success. Starbucks’ commitment to equal employment opportunity and reasonable accommodations underscores its dedication to diversity and inclusion, welcoming all qualified candidates to apply and grow their careers in a supportive, value-driven company environment.
Job Requirements
- High school diploma or equivalent
- experience in retail or customer service management
- supervisory experience leading a team
- strong organizational skills
- problem-solving abilities
- entrepreneurial mindset
- sales experience
- ability to manage multiple priorities
- effective communication skills
Job Qualifications
- One year retail or customer service management experience
- two years preferred or four plus years of US military service
- one year supervising the work of others, teambuilding, coaching
- strong organizational and problem-solving skills
- entrepreneurial mentality with experience in sales-focused environment
- excellent interpersonal communication abilities
- ability to thrive in a fast-paced retail setting
Job Duties
- Lead daily store operations to ensure efficient and smooth workflow
- manage and coach team members to deliver outstanding customer service
- oversee inventory management and product quality
- implement sales and promotional plans to meet business objectives
- foster a positive and inclusive work environment
- handle customer inquiries and resolve issues promptly
- maintain health and safety standards in the store
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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