
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.69 - $23.28
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
sick leave
Holiday pay
401(k) retirement plan
Employee stock purchase plan
Tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffee industry, known for crafting the world’s finest coffee while creating meaningful moments for its customers. As a company, Starbucks emphasizes not just high-quality coffee but also a warm and welcoming environment where each cup can spark connection among people. Starbucks operates as a specialty coffee retailer with thousands of locations worldwide, aiming to serve their customers with both excellence and care. The company fosters an inclusive culture, promoting growth and development for its partners (employees) and commits deeply to community involvement and sustainability efforts. Starbucks is an equal opportunity employer, dedicated to ensuring diversity and inclusion in its workforce across all regions. The role described here will be within this vibrant, people-centered organization.
The position of Shift Manager at Starbucks is designed for individuals ready to lead with purpose and grow in the company. As a shift manager, you will have the responsibility to ensure smooth and efficient store operations while maintaining an inviting environment that encourages community connections. This role blends hands-on leadership, team management, and operational execution in a fast-paced retail environment. During your shifts, you will oversee the team, promote a positive customer experience, and ensure the store meets its multi-million dollar business objectives. Your role includes coaching and mentoring team members, helping them develop their skills and advance their Starbucks journey. You will also be equipped through Starbucks’ renowned training and development programs that are crafted to empower partners with management skills and business acumen.
In addition to daily operational leadership, Starbucks invests heavily in the personal and professional growth of its partners. Shift managers benefit from continuous learning opportunities, career progression pathways, and extensive benefits. These benefits include comprehensive medical, dental, and vision insurance options, life insurance, disability coverage, paid parental leave, vacation and sick leave, and retirement savings plans, to name a few. Furthermore, Starbucks supports education through programs like the Starbucks College Achievement Plan which offers 100% tuition coverage for a first-time bachelor’s degree online through Arizona State University. Starbucks also promotes financial well-being with resources like student loan management assistance, equity programs, and emergency savings incentives.
The compensation package for this role is competitive and considers factors such as experience, skills, and geographical location. Starbucks strives to maintain internal equity while rewarding knowledge and expertise appropriately. This position is suited for candidates who possess strong organizational, interpersonal, and problem-solving skills, with experience in retail or customer service management. If you have a passion for leadership, sales, team-building, and creating exceptional customer experiences, this shift manager position offers a compelling opportunity to build your career with a globally respected company. Your work will not only impact bottom-line business results but also enrich the everyday experiences of the local community you serve. Starbucks is committed to accessibility and invites candidates with disabilities to request accommodations during the application process to ensure equal opportunity participation.
The position of Shift Manager at Starbucks is designed for individuals ready to lead with purpose and grow in the company. As a shift manager, you will have the responsibility to ensure smooth and efficient store operations while maintaining an inviting environment that encourages community connections. This role blends hands-on leadership, team management, and operational execution in a fast-paced retail environment. During your shifts, you will oversee the team, promote a positive customer experience, and ensure the store meets its multi-million dollar business objectives. Your role includes coaching and mentoring team members, helping them develop their skills and advance their Starbucks journey. You will also be equipped through Starbucks’ renowned training and development programs that are crafted to empower partners with management skills and business acumen.
In addition to daily operational leadership, Starbucks invests heavily in the personal and professional growth of its partners. Shift managers benefit from continuous learning opportunities, career progression pathways, and extensive benefits. These benefits include comprehensive medical, dental, and vision insurance options, life insurance, disability coverage, paid parental leave, vacation and sick leave, and retirement savings plans, to name a few. Furthermore, Starbucks supports education through programs like the Starbucks College Achievement Plan which offers 100% tuition coverage for a first-time bachelor’s degree online through Arizona State University. Starbucks also promotes financial well-being with resources like student loan management assistance, equity programs, and emergency savings incentives.
The compensation package for this role is competitive and considers factors such as experience, skills, and geographical location. Starbucks strives to maintain internal equity while rewarding knowledge and expertise appropriately. This position is suited for candidates who possess strong organizational, interpersonal, and problem-solving skills, with experience in retail or customer service management. If you have a passion for leadership, sales, team-building, and creating exceptional customer experiences, this shift manager position offers a compelling opportunity to build your career with a globally respected company. Your work will not only impact bottom-line business results but also enrich the everyday experiences of the local community you serve. Starbucks is committed to accessibility and invites candidates with disabilities to request accommodations during the application process to ensure equal opportunity participation.
Job Requirements
- high school diploma or equivalent
- one year retail or customer service management experience
- proven leadership capabilities
- ability to work flexible hours including weekends and holidays
- strong communication skills
- capability to operate in a fast-paced environment
Job Qualifications
- one year retail or customer service management experience
- two years preferred or four plus years of US Military service
- one year supervising the work of others
- strong organizational skills
- strong interpersonal skills
- strong problem-solving skills
- entrepreneurial mentality with experience in a sales focused environment
Job Duties
- lead shift operations ensuring excellent customer service
- manage and coach team members to achieve performance goals
- maintain store cleanliness and safety standards
- oversee inventory management and ordering
- support sales initiatives and promotions
- handle customer concerns promptly and professionally
- ensure compliance with company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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