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shift manager - Store# 07862, WORCESTER, PARK AVENUE

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.69 - $23.28
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
401k plan

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain known for its commitment to crafting the world’s finest coffee while creating meaningful moments for its customers. Founded in 1971, Starbucks has grown into a leading specialty coffee brand operating thousands of stores worldwide, cultivating a warm and welcoming atmosphere where every cup of coffee sparks a connection between partners and customers alike. With its extensive menu featuring high-quality coffee, tea, and food items, Starbucks has become a central hub for community gathering and social interaction. The company is dedicated to sustainability, ethical sourcing, and innovation, striving to create a positive impact on local and global communities.

As a shift manager at Starbucks, you will be entrusted with the leadership and operational management of a store during your shift, playing a pivotal role in the daily success of a multi-million dollar business. This role offers an exceptional opportunity to develop your leadership abilities while gaining hands-on experience managing a dynamic team in a fast-paced retail environment. You will be responsible for inspiring and motivating partners to deliver Starbucks’ mission of providing exceptional customer experiences through quality products and outstanding service. As a shift manager, you will ensure every customer feels welcomed and valued, creating a positive store atmosphere that strengthens customer loyalty and community engagement.

This position is focused on developing your business acumen, coaching skills, and operational expertise through continual mentorship and training programs. You will be integral in managing team performance, scheduling, inventory control, and ensuring compliance with health and safety standards. Starbucks invests deeply in your personal and professional growth journey, offering access to industry-leading benefits and development opportunities. Your leadership will directly contribute to the store’s financial goals, operational excellence, and Starbucks’ overarching commitment to fostering a supportive and inclusive workplace culture.

Starbucks shift managers are equipped to tackle various challenges while balancing customer satisfaction with operational effectiveness. You will hone skills in problem-solving, communication, and conflict resolution, all of which are essential in leading a vibrant team environment. This role suits individuals with an entrepreneurial mindset and a passion for sales-driven environments, with the reward of meaningful work that impacts your community during every shift. This leadership role offers potential career advancement paths within Starbucks’ global network and serves as a stepping stone toward broader managerial responsibilities or corporate positions within the company.

The company values inclusivity and equal opportunity for all applicants and employees. Starbucks provides extensive benefits including comprehensive healthcare coverage, paid parental leave, vacation accrual, a retirement plan with employer match, stock purchase programs, tuition support, and more. These benefits support employees in their wellbeing, professional education, financial security, and work-life balance. Starbucks is dedicated to reasonable accommodations for candidates and employees with disabilities to ensure an equitable workplace environment.

Job Requirements

  • high school diploma or equivalent
  • one year retail or customer service management experience
  • two years preferred or four plus years of US military service
  • one year experience supervising others
  • ability to work flexible hours
  • strong communication skills
  • entrepreneurial mentality

Job Qualifications

  • one year retail or customer service management experience
  • two years preferred or four plus years of US military service
  • one year supervising the work of others
  • strong organizational skills
  • interpersonal and problem-solving skills
  • experience in a sales focused environment

Job Duties

  • lead and motivate team members during shifts
  • manage store operations effectively
  • ensure high-quality customer service
  • oversee inventory and supply management
  • maintain health and safety standards
  • coach and develop partners
  • handle scheduling and labor costs

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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