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shift manager - Store# 07804, Starbucks - Children's Hospital

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.96 - $26.95
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
Paid parental leave
Paid vacation
Paid sick time
Holiday pay
401(k) with employer match
company stock program
Tuition coverage
student loan management resources

Job Description

Starbucks Coffee Company is an iconic global coffeehouse chain known for crafting the world's finest coffee while fostering meaningful moments between its customers and communities. With thousands of locations across the United States and internationally, Starbucks has created a renowned brand synonymous with quality, sustainability, and community connection. The company prides itself on being more than just a place to get a cup of coffee; it is a warm and welcoming space where people gather, engage, and build lasting memories. Starbucks emphasizes inclusivity, ethical sourcing, and innovation, maintaining its position as a leader in the food and beverage industry.

Starbucks is currently seeking a passionate and dedicated Shift Manager to join their team and help lead the operation of one of their dynamic retail stores. As a Shift Manager, the successful candidate will play a critical role in shaping the customer experience by leading a team with purpose, ensuring operational excellence, and preparing for growth opportunities within the company. This role offers hands-on experience in managing a multi-million dollar business, providing direct mentorship and training to team members, and developing leadership skills essential for career progression within Starbucks.

This position is ideal for individuals who thrive in a fast-paced, customer-focused environment and are passionate about fostering a positive workplace culture. The Shift Manager will oversee daily store operations, guide partners in delivering exceptional customer service, and uphold Starbucks' high standards for quality and safety. They will also be tasked with driving sales, coaching team members to achieve their full potential, and maintaining a welcoming and inclusive environment for both partners and customers. This role is an excellent opportunity for someone eager to blend their entrepreneurial spirit with a commitment to community, all while gaining valuable leadership experience.

Starbucks offers a comprehensive benefits package that supports employee well-being and professional development. Partners, including their families, have access to medical, dental, and vision insurance plans, basic and supplemental life insurance, and voluntary insurance options. Additional benefits include short-term and long-term disability coverage, paid parental leave, family expansion reimbursement, and paid vacation and sick time accrual. Starbucks also rewards its partners with holiday pay, a 401(k) plan with employer match, a discounted company stock program, equity participation through Bean Stock, and emergency savings incentives. Further, Starbucks invests in education by covering 100 percent of tuition for a first-time bachelor's degree via Arizona State University’s online program, along with providing student loan management resources and other educational opportunities.

The base pay for this role will be determined based on factors such as experience, geographical location, job-related skills, and internal equity. Starbucks values diversity and inclusion and is an equal opportunity employer. They are committed to accommodating applicants with disabilities and provide channels for requesting assistance throughout the hiring process. Successful candidates will embark on a rewarding career path at a company that champions community, sustainability, and the growth of its partners.

Job Requirements

  • One year retail or customer service management experience, two years preferred or four plus years of US military service
  • one year supervising the work of others, teambuilding, coaching
  • strong organizational, interpersonal and problem solving skills
  • entrepreneurial mentality with experience in a sales focused environment

Job Qualifications

  • One year retail or customer service management experience, two years preferred or four plus years of US military service
  • strong organizational skills
  • interpersonal skills
  • problem-solving abilities
  • entrepreneurial mentality with sales experience
  • experience supervising and coaching others

Job Duties

  • Lead shift operations and ensure a high standard of customer service
  • coach and develop team members through mentorship and training
  • manage daily store activities including opening, closing, and cash handling
  • maintain store environment according to company standards for quality, cleanliness, and safety
  • drive sales and execute operational goals
  • foster a positive and inclusive team culture
  • handle customer concerns and provide timely resolutions

Job Criteria

Experience

Mid Level (3-7 years)


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