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shift manager - Store# 07364, MASSACHUSETTS AVENUE-ARLINGTON

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.96 - $29.95
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Paid vacation

Job Description

Starbucks Coffee Company, a globally recognized leader in the coffee and retail industry, is dedicated to crafting the world's finest coffee while fostering meaningful connections with every customer. Founded in 1971, Starbucks has grown into a dynamic coffeehouse chain known for its commitment to quality, community, and creating welcoming spaces where guests feel at home. With thousands of stores worldwide, Starbucks continually emphasizes sustainability, ethical sourcing, and innovation in its products and service experience. The company culture values diversity, inclusion, and the personal and professional growth of its partners, making Starbucks a premier choice for employment in the hospitality and retail sector.

The role of a Shift Manager at Starbucks offers a unique opportunity to lead and inspire a team in fast-paced, customer-focused environments. As a pivotal member of the store leadership, the Shift Manager is entrusted with cultivating a warm, inviting atmosphere where both partners and customers thrive. This position involves hands-on experience running a multi-million dollar business, overseeing day-to-day store operations that directly impact customer satisfaction and business success. Moreover, Starbucks invests heavily in the growth journey of its leaders through mentorship programs, comprehensive training, and developmental experiences. Shift Managers play a crucial role in guiding their teams towards operational excellence, driving sales, maintaining high standards of product quality, and fostering a spirit of teamwork and inclusivity.

Starbucks offers its Shift Managers competitive hourly wages that are aligned with industry standards and internal equity, alongside a comprehensive suite of benefits. These benefits include access to medical, dental, and vision insurance; basic and supplemental life insurance; disability coverage; paid parental leave; paid vacation and sick leave; and participation in a 401(k) retirement plan with employer match. Additionally, Starbucks provides unique benefits such as 100% tuition coverage for a first-time bachelor’s degree via the Starbucks College Achievement Plan, stock purchase opportunities, and financial well-being tools. This role not only promises a fulfilling career in retail leadership but also the chance to grow within a global company that values its partners’ contributions and well-being.

In summary, the Shift Manager role at Starbucks is ideal for individuals passionate about coffee culture, leadership, and creating memorable customer experiences. It demands strong organizational and interpersonal skills, an entrepreneurial spirit, and a commitment to fostering a collaborative team environment. Whether you bring retail or military leadership experience, Starbucks supports your ambition to develop and excel in your career path while contributing positively to the local community and the broader world through every coffee served.

Job Requirements

  • high school diploma or equivalent
  • one year retail or customer service management experience
  • two years preferred or four plus years of US Military service
  • one year supervising the work of others
  • ability to work flexible hours including weekends and holidays
  • strong communication skills
  • ability to handle fast-paced environment

Job Qualifications

  • one year retail or customer service management experience
  • two years preferred or four plus years of US Military service
  • experience supervising the work of others
  • strong teambuilding and coaching skills
  • strong organizational skills
  • strong interpersonal skills
  • entrepreneurial mentality with sales experience

Job Duties

  • lead store operations during assigned shifts
  • manage and coach all store team members
  • ensure compliance with health and safety guidelines
  • maintain high standards of customer service
  • oversee inventory and supply management
  • handle cash management and register reconciliation
  • contribute to sales growth and profitability

Job Criteria

Experience

Mid Level (3-7 years)


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