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Shift Manager - Restaurant Crew Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.50 - $18.50
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Applebee's Grill + Bar - Bernalillo is a vibrant dining establishment known for its casual and welcoming atmosphere, serving up classic American dishes with a modern twist. Situated in Bernalillo, NM, this restaurant is part of the globally recognized Applebee's franchise, which has established itself as a favorite neighborhood grill and bar for families, friends, and community gatherings. Applebee's prides itself on delivering quality food, exceptional service, and a comfortable environment where guests can enjoy delicious meals and memorable experiences. The Bernalillo location embodies these values by offering a dynamic and inclusive workplace where team members are encouraged to grow and thrive.

The role of a Shift Manager at Applebee's Grill + Bar - Bernalillo is integral to the smooth operation of the restaurant. Whether working full time or part time, the Shift Manager acts as a leader on the floor who ensures that all aspects of the shift run efficiently and effectively. This includes leading the team towards success by maintaining high standards in quality, service, and cleanliness. Shift Managers support their crew by actively participating in the work alongside them, demonstrating a hands-on leadership style that fosters teamwork and accountability. This position offers a unique opportunity to hone leadership and operational skills in a fast-paced, customer-oriented environment while contributing directly to the restaurant’s success.

Shift Managers at Applebee's take on a variety of important responsibilities that encompass overseeing food quality and safety, managing inventory, and ensuring that daily maintenance tasks are accomplished to uphold the restaurant’s pristine condition. They are also responsible for effective internal communication, both with their teams and across shifts, to provide seamless transitions and consistent service excellence throughout operating hours. Key duties include planning each shift to maximize productivity, monitoring team performance, and taking decisive action to address any issues that might arise. Furthermore, Shift Managers play a crucial role in training new team members, managing schedules, and motivating staff to achieve both individual and restaurant-wide goals. Their leadership directly impacts customer satisfaction and the profitability of the restaurant.

In this role, Applebee's Bernalillo seeks individuals who are passionate about delivering exceptional customer service and who inspire their teams to maintain the restaurant's high standards. Being a Shift Manager here means adopting a proactive approach to problem-solving and embodying the company’s commitment to quality and service. This role is ideal for those looking to advance their career in restaurant management while working within a supportive team environment. The restaurant is actively interviewing for this position and encourages candidates to apply promptly for an opportunity to join this dedicated team.

Job Requirements

  • High school diploma or equivalent
  • availability to work full time or part time
  • leadership experience in a restaurant or similar setting
  • strong interpersonal skills
  • ability to handle multiple tasks simultaneously
  • commitment to maintaining safety and cleanliness standards
  • flexibility to work various shifts

Job Qualifications

  • Previous managerial or team leadership experience
  • strong communication skills
  • ability to work in a fast-paced environment
  • knowledge of food safety standards
  • customer service expertise
  • scheduling and training experience
  • problem-solving skills

Job Duties

  • Ensure food quality and safety
  • manage internal communication
  • oversee inventory management
  • maintain daily cleanliness and restaurant maintenance
  • lead and manage team members
  • deliver exceptional customer service
  • train and manage schedules for team members

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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